Comparison Summary
This comparison report of dotDigital Engagement Cloud vs. Mapp Cloud is based on a specific set of business needs and context. The comparison uses 3617 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing dotDigital Engagement Cloud and Mapp Cloud
dotDigital Engagement Cloud, Mapp Cloud, Ortto, Acoustic Campaign, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
dotDigital Engagement Cloud covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Training & Onboarding with Website, etc.
Mapp Cloud focuses on Engagement Management, Lead Analytics, Forecasting, Channel Marketing, etc.
"Very little progress was being made to enhance the tool and offer those improved capabilities. That became challenging for us because we had ambitious plans for what we wanted our email program to become. " - Antonia Peterson
"Since working with Mapp Cloud, we have seen excellent results. We can now unify all our customer data from previously disparate sources and, with Mapp Intelligence, have insight-led customer data at our fingertips. This is driving business change. W...e look forward to developing our activity with Mapp over the coming months and years. " - Ilaria Morelli
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
dotDigital Engagement Cloud
Focus area
dotDigital Engagement Cloud is better than Mapp Cloud for
Software Failure Risk
Mapp Cloud
Focus area
Mapp Cloud is better than dotDigital Engagement Cloud for
Software Failure Risk
About
dotDigital Engagement Cloud | Omnichannel marketing automation for B2C, B2B, and NFP marketers
Insight-led Customer Experience Platform with Real-time Insights
Age
1999
1998
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
65
49
Total Goals
(we found evidences for)
13
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Grow market share
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Scale best practices
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Build brand awareness
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Establish thought leadership
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Improve digital and social presence
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Improve efficiency
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Increase customer life time value
- See 10 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Increase customer life time value
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Enter new markets internationally or locally
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Improve brand engagement
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Scale best practices
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Improve ROI
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Grow market share
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Increase average basket value
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Improve consistency
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Improve internal communications
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Improve efficiency
- See 10 more
Top Channels
Channels Used
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e-mail
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mobile
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website
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social media
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mobile app
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text SMS
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offline
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omnichannel
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newsletter
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point of sale
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mass media
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television
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trade shows
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promotions
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review sites
- See 12 more
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e-mail
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mobile
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website
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social media
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mobile app
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text SMS
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offline
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omnichannel
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newsletter
-
point of sale
-
mass media
-
television
-
trade shows
-
promotions
-
review sites
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
