dotDigital Engagement Cloud Overview
Dotdigital enables personalized, cross-channel marketing through its all-in-one customer experience and data platform. Data insights are turned into tailored marketing experiences.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using dotDigital Engagement Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using dotDigital Engagement Cloud.
dotDigital Engagement Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
dotDigital Engagement Cloud works with different mediums / channels such as E-Mail. Website. and Text SMS.
dotDigital Engagement Cloud's features include Templates, Feedback Surveys, Personalization, etc. and dotDigital Engagement Cloud support capabilities include Phone Support, Email Support, Chat Support, etc. also dotDigital Engagement Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Convert Digital’s partnership with Magento (now Adobe Commerce) along with Dotdigital’s user-friendly interface and the effortless end–to–end campaign process are the key factors driving this collaboration." - Jenny Drinkwater
dotDigital Engagement Cloud, Ortto, Acoustic Campaign, Oracle Responsys, Customer.io, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for dotDigital Engagement Cloud
Top Industries
- Marketing and Advertising
- Retail
- Non-Profit Organization Management
Popular in
- Mid Market
- Small Business
- Enterprise
dotDigital Engagement Cloud is popular in Marketing And Advertising, Retail, and Non-Profit Organization Management and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on dotDigital Engagement Cloud Use Cases
What makes dotDigital Engagement Cloud ideal for Engagement Management?
How can dotDigital Engagement Cloud optimize your Communication Management Workflow?
How can dotDigital Engagement Cloud optimize your Campaign Management Workflow?
How does dotDigital Engagement Cloud address your Onboarding Challenges?
What solutions does dotDigital Engagement Cloud provide for Helpdesk Management?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well dotDigital Engagement Cloud solved their Marketing Automation needs. Cuspera uses 2579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Convert Digital’s partnership with Magento (now Adobe Commerce) along with Dotdigital’s user-friendly interface and the effortless end–to–end campaign process are the key factors driving this collaboration. Testimonial By Jenny Drinkwater |
|
Emily has a phenomenal way of dealing with people, whether that is our customers or the internal team. She drives both herself and those around her to put the customer first, producing promotions and emails that are more segmented, more targeted, and delight our customers. Her ‘people person’ abili...ty is seen as a sixth sense among the team and she really knows how to bring the best out in people. When she combines her knowledge of what makes customers tick into her experience in marketing automation and segmentation, it produces some fantastic emails that really offer customers more than they can get elsewhere. Whether she’s hosting a Facebook live quiz with Olympic athlete Iwan Thomas or designing a beautiful email, Emily just knows what our customers want and need. |
|
Very little progress was being made to enhance the tool and offer those improved capabilities. That became challenging for us because we had ambitious plans for what we wanted our email program to become. Testimonial By Antonia Peterson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jenny Drinkwater Marketing Manager Swanndri |
Convert Digital’s partnership with Magento (now Adobe Commerce) along with Dotdigital’s user-friendly interface and the effortless end–to–end campaign process are the key factors driving this collaboration. Testimonial By Jenny Drinkwater |
|
Tom Brown Head of Ecommerce Ordnance Survey |
Emily has a phenomenal way of dealing with people, whether that is our customers or the internal team. She drives both herself and those around her to put the customer first, producing promotions and emails that are more segmented, more targeted, and delight our customers. Her ‘people person’ abili...ty is seen as a sixth sense among the team and she really knows how to bring the best out in people. When she combines her knowledge of what makes customers tick into her experience in marketing automation and segmentation, it produces some fantastic emails that really offer customers more than they can get elsewhere. Whether she’s hosting a Facebook live quiz with Olympic athlete Iwan Thomas or designing a beautiful email, Emily just knows what our customers want and need. |
|
Antonia Peterson Director of Ecommerce T3 Micro |
Very little progress was being made to enhance the tool and offer those improved capabilities. That became challenging for us because we had ambitious plans for what we wanted our email program to become. Testimonial By Antonia Peterson |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Retail
|
Retail |
Case Study SwanndriRead More |
Retail
|
Retail |
Case Study GrensonRead More |
Apparel & Fashion
|
Apparel & Fashion |
Case Study St. FrockRead More |
Video
Dotdigital | Go beyond the expected
Frequently Asked Questions(FAQ)
for dotDigital Engagement Cloud
What is dotDigital Engagement Cloud?
dotdigital engagement cloud is a multi-channel customer engagement platform for Ecommerce teams, CRM Teams, Tech Teams, B2C Marketers, B2B Marketers teams to increase leads and acquire more customers.
It is primarily used to stay in touch with prospects and existing customers to keep them warm by periodic engagement using call, email, social media, SMS, Ads, mobile, web and offline.
Some key features of dotdigital engagement cloud include Marketing Automation, Segmentation, Reporting & Analytics, Pages & Forms, Ecommerce, as well as leveraging Artificial Intelligence and predictive Product Recommendations. Various integrations are possible too, such as Magento, Shopify and Microsoft Dynamics365 etc.
What is dotDigital Engagement Cloud used for?
What are the top features of dotDigital Engagement Cloud?
Who uses dotDigital Engagement Cloud?
What are dotDigital Engagement Cloud alternatives?
Where is dotDigital Engagement Cloud located?
Peers used dotDigital Engagement Cloud for engagement management and communication management
dotDigital Engagement Cloud Competitors
dotDigital Engagement Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (474) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (474) |
dotDigital Engagement Cloud Integrations
dotDigital Engagement Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for dotDigital Engagement Cloud
Software Failure Risk Guidance
?for dotDigital Engagement Cloud
Overall Risk Meter
Top Failure Risks for dotDigital Engagement Cloud
Dotdigital EMEA Limited News
Dotdigitals 2024 releases wrapped up
Dotdigital's 2024 releases include platforms for customer experience, email and SMS automation, and ecommerce personalization. They focus on privacy, security, and sustainability, offering services across various industries like finance, travel, and fashion. New features include WinstonAI for creativity and data-driven insights.
Dotdigital EMEA Limited Feeds
Dotdigital schedules AGM for December 18, posts annual report By Investing.com - Investing.com South Africa
Dotdigital has scheduled its AGM for December 18 and released its annual report.
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Dotdigital EMEA Limited Profile
HQ Location
European Union (EU)
Employees
251-500
Social
Financials
PRIVATE
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