dotDigital Engagement Cloud Overview
Dotdigital enables personalized, cross-channel marketing through its all-in-one customer experience and data platform. Data insights are turned into tailored marketing experiences.
Use Cases
Customers recommend Engagement Management, Communication Management, Campaign Management, as the business use cases that they have been most satisfied with while using dotDigital Engagement Cloud.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using dotDigital Engagement Cloud.
dotDigital Engagement Cloud Use-Cases and Business Priorities: Customer Satisfaction Data
dotDigital Engagement Cloud works with different mediums / channels such as E-Mail. Website. and Text SMS.
dotDigital Engagement Cloud's features include Templates, Feedback Surveys, Personalization, etc. and dotDigital Engagement Cloud support capabilities include Phone Support, Email Support, Chat Support, etc. also dotDigital Engagement Cloud analytics capabilities include Analytics, and Custom Reports.
Reviews
"Dotdigital has eased the entire process for the team, right from sending emails to building customer lists, segmenting customers based on their brand engagement frequency, tracking data from direct emails and crafting and scheduling personalized tri...ggered campaigns." - Nikki Yeaman
dotDigital Engagement Cloud, Ortto, Acoustic Campaign, Oracle Responsys, Customer.io, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for dotDigital Engagement Cloud
Top Industries
- Marketing and Advertising
- Retail
- Non-Profit Organization Management
Popular in
- Mid Market
- Small Business
- Enterprise
dotDigital Engagement Cloud is popular in Marketing And Advertising, Retail, and Non-Profit Organization Management and is widely used by Mid Market, Small Business, and Enterprise.
Comprehensive Insights on dotDigital Engagement Cloud Use Cases
How can dotDigital Engagement Cloud enhance your Engagement Management process?
What Are the key features of dotDigital Engagement Cloud for Communication Management?
How does dotDigital Engagement Cloud address your Campaign Management Challenges?
Why is dotDigital Engagement Cloud the best choice for Onboarding?
Why is dotDigital Engagement Cloud the best choice for Helpdesk Management?
45+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well dotDigital Engagement Cloud solved their Marketing Automation needs. Cuspera uses 2579 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dotdigital has eased the entire process for the team, right from sending emails to building customer lists, segmenting customers based on their brand engagement frequency, tracking data from direct emails and crafting and scheduling personalized triggered campaigns. Testimonial By Nikki Yeaman |
|
The automation workshop with dotdigital was a great process … it enabled us to talk to the team about our brand and customer experience desires. The team made sure that they knew our goals and key metrics so we had a clear plan for implementation. Testimonial By Ashley Hubbard |
|
There was no embedded form to plug into the website — so we had to create a feed to bring subscribers from our website to the email series, The process wasn’t streamlined, which meant that instead of instant gratification, subscribers were getting an inefficient experience. Testimonial By Lee Prutsman |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Nikki Yeaman Co-Founder and CEO CostumeBox |
Dotdigital has eased the entire process for the team, right from sending emails to building customer lists, segmenting customers based on their brand engagement frequency, tracking data from direct emails and crafting and scheduling personalized triggered campaigns. Testimonial By Nikki Yeaman |
|
Ashley Hubbard Ecommerce Manager Grenson |
The automation workshop with dotdigital was a great process … it enabled us to talk to the team about our brand and customer experience desires. The team made sure that they knew our goals and key metrics so we had a clear plan for implementation. Testimonial By Ashley Hubbard |
|
Lee Prutsman Marketing Manager Visit KC |
There was no embedded form to plug into the website — so we had to create a feed to bring subscribers from our website to the email series, The process wasn’t streamlined, which meant that instead of instant gratification, subscribers were getting an inefficient experience. Testimonial By Lee Prutsman |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Health, Wellness and Fitness
|
Health, Wellness and Fitness |
Case Study Goggles4uRead More |
|
Retail
|
Retail |
Case Study GrensonRead More |
Apparel & Fashion
|
Apparel & Fashion |
Case Study St. FrockRead More |
Video
Dotdigital | Go beyond the expected
Frequently Asked Questions(FAQ)
for dotDigital Engagement Cloud
What is dotDigital Engagement Cloud?
dotdigital engagement cloud is a multi-channel customer engagement platform for Ecommerce teams, CRM Teams, Tech Teams, B2C Marketers, B2B Marketers teams to increase leads and acquire more customers.
It is primarily used to stay in touch with prospects and existing customers to keep them warm by periodic engagement using call, email, social media, SMS, Ads, mobile, web and offline.
Some key features of dotdigital engagement cloud include Marketing Automation, Segmentation, Reporting & Analytics, Pages & Forms, Ecommerce, as well as leveraging Artificial Intelligence and predictive Product Recommendations. Various integrations are possible too, such as Magento, Shopify and Microsoft Dynamics365 etc.
What is dotDigital Engagement Cloud used for?
What are the top features of dotDigital Engagement Cloud?
Who uses dotDigital Engagement Cloud?
What are dotDigital Engagement Cloud alternatives?
Where is dotDigital Engagement Cloud located?
Peers used dotDigital Engagement Cloud for engagement management and communication management
dotDigital Engagement Cloud Competitors
dotDigital Engagement Cloud Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (474) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (3) |
| Analytics | Read Reviews (91) |
| Custom Reports | Read Reviews (474) |
dotDigital Engagement Cloud Integrations
dotDigital Engagement Cloud integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for dotDigital Engagement Cloud
Software Failure Risk Guidance
?for dotDigital Engagement Cloud
Overall Risk Meter
Top Failure Risks for dotDigital Engagement Cloud
Dotdigital EMEA Limited Feeds
Dotdigital schedules AGM for December 18, posts annual report By Investing.com - Investing.com South Africa
Dotdigital has scheduled its AGM for December 18 and released its annual report.
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Dotdigital EMEA Limited Profile
HQ Location
European Union (EU)
Employees
251-500
Social
Financials
PRIVATE
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