Comparison Summary
This comparison report of dotDigital Engagement Cloud vs. Total Expert is based on a specific set of business needs and context. The comparison uses 3616 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing dotDigital Engagement Cloud and Total Expert
dotDigital Engagement Cloud, Total Expert, Ortto, Acoustic Campaign, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
dotDigital Engagement Cloud covers Engagement Management with E-Mail, Communication Management with E-Mail, Campaign Management with E-Mail, Training & Onboarding with Website, etc.
Total Expert focuses on Engagement Management, Social Media Management with Social Media, Communication Management with E-Mail, Relationship Management, etc.
"Thanks to Dotdigital, not only do we have access to more customer data and insights, but also better engagement rates. " - Anita Williams
"Total Expert epitomizes the term partner. They are the partner that we want to challenge our other vendors to be like. " - Trey Rigdon AVP
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
dotDigital Engagement Cloud
Focus area
dotDigital Engagement Cloud is better than Total Expert for
Software Failure Risk
About
dotDigital Engagement Cloud | Omnichannel marketing automation for B2C, B2B, and NFP marketers
Enterprise-grade marketing and customer engagement platform ​purpose-built for financial services
Age
1999
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
65
55
Total Goals
(we found evidences for)
13
14
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Acquire customers
-
Enhance customer relationships
-
Increase sales & revenue
-
Improve ROI
-
Improve internal communications
-
Enter new markets internationally or locally
-
Grow market share
-
Scale best practices
-
Build brand awareness
-
Establish thought leadership
-
Improve digital and social presence
-
Improve efficiency
-
Increase customer life time value
- See 10 more
-
Enhance customer relationships
-
Improve ROI
-
Scale best practices
-
Acquire customers
-
Improve digital and social presence
-
Increase sales & revenue
-
Grow market share
-
Improve internal communications
-
Enter new markets internationally or locally
-
Improve stakeholder relations
-
Launch new products
-
Establish thought leadership
-
Build brand awareness
-
Manage risk
- See 11 more
Top Channels
Channels Used
-
e-mail
-
website
-
video
-
social media
-
newsletter
-
promotions
-
chat
-
omnichannel
-
text SMS
-
print media
-
magazine
-
display advertisement
-
games
-
offline
-
point of sale
-
user generated content
-
blogs
- See 14 more
-
e-mail
-
website
-
video
-
social media
-
newsletter
-
promotions
-
chat
-
omnichannel
-
text SMS
-
print media
-
magazine
-
display advertisement
-
games
-
offline
-
point of sale
-
user generated content
-
blogs
- See 14 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
