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Drip vs SAP Emarsys Customer Engagement: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Drip vs. SAP Emarsys Customer Engagement is based on a specific set of business needs and context. The comparison uses 7368 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Drip and SAP Emarsys Customer Engagement

Drip, SAP Emarsys Customer Engagement, Klaviyo, Salesforce Account Engagement (Formerly Pardot), etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Drip covers Drip Marketing with E-Mail, Workflow Management with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, etc.

SAP Emarsys Customer Engagement focuses on Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

"What we sell you is not only the best quality of spices, but the experience of getting to learn where the spices come from, how they're manufactured, everything that you need to know about the spice. " - Charlie

"LANCASTER has started using an advanced user-centric specialized tool, a flexible solution that is tailored to its needs. The EMARSYS team’s high-quality service and support ensured the integration was fast and efficient, which for LANCASTER goes ha...nd in hand with the prestige of the brand. " - STUDIOS MERCURYA

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Drip

Focus area

Drip is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • low

logo SAP Emarsys Customer Engagement

Focus area

Software Failure Risk

  • low

About

The Ecommerce Revenue Engine

Personalized omnichannel experiences that the customers deserve

Age

2011

2000

Financials

M&A

SERIES B

Business Need

Total Processes
(we found evidences for)

95

66

Total Goals
(we found evidences for)

16

14

Top Processes

Evidences indicate better relative satisfaction



workflow management


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

sending & publishing communications

tracking & monitoring communications


helpdesk management



campaign management

campaign monitoring

campaign analytics


customise loyalty program

identify target customers

track program performance


social media management

social media analytics

engaging on social media


training & onboarding


generation of new leads


segmentation and targeting


contact list management


content management



personalized marketing


knowledge management



conversion management




sales document management

proposal & quote management

contract management


competitive intelligence



customer feedback management

measuring net promoter score

measuring customer satisfaction


relationship management





lifetime value management




account management




products & pricelist management


proximity marketing


promotion management





social media marketing


community building



lead qualification




rating and review management


channel management


influencer marketing



international marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve stakeholder relations

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Build brand awareness

  • Scale best practices

  • Improve ROI

  • Grow market share

  • Improve brand engagement

  • Improve internal communications

  • Launch new products

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • See 13 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more
  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting