Comparison Summary
This comparison report of Enghouse Insights vs. Instabug is based on a specific set of business needs and context. The comparison uses 3873 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Enghouse Insights and Instabug
Enghouse Insights, and Instabug belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"Userneeds is one of the largest online sample providers in the Nordics. We have been using NEBU for 4 years, and are very satisfied with system, both DubInterviewer and DubKnowledge. NEBU is strong in a all improtant areas for doing online resarch -... very flexible, easy to use, strong in responsives to different devices, abilty to program sophisticated surveys, ability to handle and compute enormous amout of data, innovative approach and a strong sense af urgency when needed. Overall we are very happy to work with NEBU, and expect to do so in many years to come. " - Karsten Busck
"Instabug’s SDK offers a really simple flow for our users. Two steps and they can report and send us feedback and they feel like they’re communicating with us. " - Kimberly Kalb
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Technology for data-driven decision making
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
18
45
Total Goals
(we found evidences for)
1
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Grow market share
-
Enhance customer relationships
-
Scale best practices
-
Improve efficiency
-
Improve stakeholder relations
-
Acquire customers
-
Launch new products
-
Improve digital and social presence
- See 4 more
Top Channels
Channels Used
-
mobile
-
chat
-
user generated content
-
blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
-
LinkedIn
-
phone calls
-
website
- See 16 more
-
mobile
-
chat
-
user generated content
-
blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
-
LinkedIn
-
phone calls
-
website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
