Comparison Summary
This comparison report of Enghouse Insights vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 637 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Enghouse Insights and Intouch survey
Enghouse Insights, and Intouch survey belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.
"If you are able to be in the top 10 of the leading software companies in the market research industry already for more than 20 years, you must be doing something very well! Being determined and following market developments and ....sometimes even be...ing up front ....then you are doing surprisingly well! " - Erik Philippa
"Intouch's mobile forms software has been invaluable in helping us adjust day-to-day operations throughout the COVID-19 pandemic. Check is a powerful tool that helps us ensure health and safety, operational, and customer service standards are being m...et. Check helps us address areas requiring improvement immediately! " - Andrew B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Enghouse Insights
Focus area
Enghouse Insights is better than Intouch survey for
Software Failure Risk
About
Technology for data-driven decision making
Feedback Collection Software to collect customer feedback to drive improvements
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
18
23
Total Goals
(we found evidences for)
1
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Grow market share
-
Enhance customer relationships
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Acquire customers
-
Scale best practices
-
Improve brand engagement
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Increase average basket value
-
Improve efficiency
-
Build brand awareness
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Improve digital and social presence
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Improve ROI
-
Launch new products
- See 7 more
Top Channels
Channels Used
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mobile
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social media
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phone calls
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offline
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on premises
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promotions
-
point of sale
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mobile app
- See 5 more
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mobile
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social media
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phone calls
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offline
-
on premises
-
promotions
-
point of sale
-
mobile app
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
