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Enghouse Insights vs Qualtrics CoreXM: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. Qualtrics CoreXM is based on a specific set of business needs and context. The comparison uses 6663 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and Qualtrics CoreXM

Enghouse Insights, and Qualtrics CoreXM belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

Qualtrics CoreXM focuses on Collecting Feedback, Engaging Conversational Surveys with E-Mail, Market Research, Helpdesk Management, etc.

"As one of the first clients we are using Nebu data collection systems for many years. Nebu helped us improving and expanding our business every year. Nebu is a partner we can trust always with focus on new developments in our market. " - Harm Weber

"The Qualtrics link back to design and development allows us to build breakthrough products " - Under Armour

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo Qualtrics CoreXM

Focus area

Qualtrics CoreXM is better than Enghouse Insights for

Software Failure Risk

  • low

About

Technology for data-driven decision making

Experience Management Software to gather experience insights and take action

Age

2002

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

18

65

Total Goals
(we found evidences for)

1

18

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


products & pricelist management


workflow management



sales document management

proposal & quote management


distribution management


communication management

sending & publishing communications


knowledge management


social media analytics


scheduling post to social media


engaging on social media


social media management

social media analytics

scheduling post to social media

engaging on social media



customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


creating contact list


contact list management

creating contact list




rating and review management


campaign management



lifetime value management


sales review & feedback


competitive intelligence




content management


generation of new leads


lead qualification: demographic


lead qualification: technographic


lead qualification

lead qualification: demographic

lead qualification: technographic


segmentation and targeting


create learning path


courses & assessment

create learning path


conference call management




Top Goals

Goals Achieved

  • Grow market share

  • Enhance customer relationships

  • Acquire customers

  • Grow market share

  • Improve brand engagement

  • Increase sales & revenue

  • Build brand awareness

  • Improve ROI

  • Launch new products

  • Scale best practices

  • Increase customer life time value

  • Enter new markets internationally or locally

  • Improve internal communications

  • Establish thought leadership

  • Improve digital and social presence

  • Improve stakeholder relations

  • Manage risk

  • Improve consistency

  • Improve efficiency

  • See 15 more

Top Channels

Channels Used

  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more
  • e-mail

  • website

  • phone calls

  • offline

  • chat

  • social media

  • video

  • promotions

  • events

  • trade shows

  • on premises

  • newsletter

  • point of sale

  • display advertisement

  • Facebook page

  • Facebook

  • text SMS

  • Instagram

  • Twitter

  • Slack

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting