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Enghouse Insights vs SurveyMethods: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 1025 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and SurveyMethods

Enghouse Insights, and SurveyMethods belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

"Markelytics using Dub InterViewer for over 8 years, it's a brilliant product. Used it for all type of projects (complex and lengthy), launched large sample size as big as hundred thousand interviews in months time, their server and system never fail...ed. Very easy to integrate and customize any script, it could be Java Script, flash or HTML5. There are hardly any software which is dynamic, powerful and updated with most latest technology yet very competitively prices. I would highly recommend Nebu. " - Rajesh Bodke

"SurveyMethods has been our tool of choice for several years for accumulating data about important Supply Chain initiatives. The application's versatility and ease of use has helped us construct surveys which reaped valuable information. I also like ...the survey templates. The templates provide some interesting options and tips that we've used in other surveys. Great question set up and choices as well. Thank you SurveyMethods! " - Nancy Azneer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo SurveyMethods

Focus area

Software Failure Risk

  • low

About

Technology for data-driven decision making

SurveyMethods | Online Survey Software | Data Analysis ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

33

Total Goals
(we found evidences for)

1

8

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


products & pricelist management


communication management

sending & publishing communications



scheduling post to social media


social media management

scheduling post to social media


create learning path


courses & assessment

create learning path


customer case management



Top Goals

Goals Achieved

  • Grow market share

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting