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Enghouse Insights vs Toluna Start: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. Toluna Start is based on a specific set of business needs and context. The comparison uses 1113 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and Toluna Start

Enghouse Insights, and Toluna Start belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

Toluna Start focuses on Engaging Conversational Surveys, Collecting Feedback with Social Media, Social Media Management, Market Research, etc.

"We use Dub InterViewer from 2007 already. Based on our experiences it is a very efficient tool for designing online questionnaires. After a short time of training, you can easily make your first questionnaire. Of course, with all the features of Dub... InterViewer you can dive into more complex questionnaire situations as well and you can make pretty attractive surveys. Dub InterViewer is highly recommended for professional online data collection. " - Zoltan Vasvari

"It feels like the (Toluna) team goes above and beyond to deliver projects on time, they understand the importance of deadlines and their importance to clients. " - Relish

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Software Failure Risk

  • medium

logo Toluna Start

Focus area

Toluna Start is better than Enghouse Insights for

Software Failure Risk

  • medium

About

Technology for data-driven decision making

End-to-End Consumer Intelligence Platform to conduct quantitative and qualitative research

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

47

Total Goals
(we found evidences for)

1

8

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


products & pricelist management



communication management


business development


social media analytics


engaging on social media


social media management

social media analytics

engaging on social media



content management





segmentation and targeting


campaign management


identify target customers


loyalty management

identify target customers





lead qualification



competitive intelligence


sales incentive management


Top Goals

Goals Achieved

  • Grow market share

  • Build brand awareness

  • Enhance customer relationships

  • Grow market share

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Establish thought leadership

  • Improve efficiency

  • See 5 more

Top Channels

Channels Used

  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more
  • website

  • social media

  • e-mail

  • offline

  • point of sale

  • video

  • promotions

  • mobile

  • user generated content

  • blogs

  • print media

  • magazine

  • mass media

  • television

  • mobile app

  • Facebook

  • Twitter

  • LinkedIn

  • Facebook page

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting