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Enghouse Insights vs Verbate: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Enghouse Insights vs. Verbate is based on a specific set of business needs and context. The comparison uses 300 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Enghouse Insights and Verbate

Enghouse Insights, and Verbate belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Enghouse Insights covers Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.

Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

"Kudos have been using Dub InterViewer for more than 10 years; throughout the years we have been very impressed with the flexibility and capability for handling complex script and algorithm. Web surveys are highly customisable and JavaScript can be i...nserted to achieve more tailor made functions to meet clients' specific requests. Also, the customer support team have been very helpful in solving our problems. I would highly recommend Dub Interviewer to any other data collection agency. " - Jeff Ng

"A great tool for valuable consumer insight A great experience working with the Verbate team - It was great to immerse ourselves into the consumer's world without intruding on their personal space. " - Amaeze Madukah

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Enghouse Insights

Focus area

Enghouse Insights is better than Verbate for

Software Failure Risk

  • medium

logo Verbate

Focus area

Software Failure Risk

  • medium

About

Technology for data-driven decision making

Video surveys for insightful answers to any question

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

18

11

Total Goals
(we found evidences for)

1

3

Top Processes

Evidences indicate better relative satisfaction



helpdesk management


customer feedback management


engagement management

engaging and following up


training & onboarding


business development




content management


Top Goals

Goals Achieved

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

Top Channels

Channels Used

  • video

  • text SMS

  • video

  • text SMS

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting