Comparison Summary
This comparison report of Erply Retail CRM vs. Lightspeed Retail is based on a specific set of business needs and context. The comparison uses 3764 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Erply Retail CRM and Lightspeed Retail
Erply Retail CRM, and Lightspeed Retail belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.
Lightspeed Retail focuses on Helpdesk Management with Phone Calls, Training & Onboarding with Website, Loyalty Management with Offline, Workflow Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Lightspeed Retail
Focus area
Lightspeed Retail is better than Erply Retail CRM for
Software Failure Risk
About
Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps
Lightspeed POS systems and iPad point of sale solutions
Age
2009
2005
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
26
52
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Scale best practices
- See 2 more
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Acquire customers
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Enhance customer relationships
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Improve digital and social presence
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Increase sales & revenue
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Scale best practices
-
Enter new markets internationally or locally
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Improve internal communications
- See 4 more
Top Channels
Channels Used
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offline
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phone calls
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point of sale
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e-mail
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promotions
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on premises
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website
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trade shows
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omnichannel
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games
-
chat
-
mobile
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video
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coupons
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user generated content
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blogs
-
review sites
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eBay
-
mobile app
- See 16 more
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offline
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phone calls
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point of sale
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e-mail
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promotions
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on premises
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website
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trade shows
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omnichannel
-
games
-
chat
-
mobile
-
video
-
coupons
-
user generated content
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blogs
-
review sites
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eBay
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mobile app
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
