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Erply Retail CRM vs Shopify POS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Erply Retail CRM vs. Shopify POS is based on a specific set of business needs and context. The comparison uses 7068 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Erply Retail CRM and Shopify POS

Erply Retail CRM, and Shopify POS belong to a category of solutions that help POS. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Erply Retail CRM covers Loyalty Management with Promotions, Helpdesk Management with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Offline, etc.

Shopify POS focuses on Helpdesk Management, Products & Pricelist Management with Website, Loyalty Management with Offline, Social Media Management with Social Media, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Erply Retail CRM

Focus area

Software Failure Risk

  • medium

logo Shopify POS

Focus area

Shopify POS is better than Erply Retail CRM for

Software Failure Risk

  • low

About

Point of Sale Software and Retail CRM with free stocktaking, invoicing and dashboard apps

POS Machine - Point of Sale System with Retail Software for ... - Shopify

Age

2009

2004

Financials

PRIVATE

SERIES C

Business Need

Total Processes
(we found evidences for)

26

86

Total Goals
(we found evidences for)

5

19

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


helpdesk management


training & onboarding


sales call management


category management


engagement management

engaging and following up


sales document management

proposal & quote management


contact list management


communication management


workflow management


campaign management



products & pricelist management


account management


lifetime value management


promotion management



social media analytics


managing social media account


engaging on social media


social media management

social media analytics

managing social media account

engaging on social media





referral management


content management


trade show marketing





creating knowledge base


knowledge management

creating knowledge base


social media marketing


rating and review management



customer feedback management


discount management


community building


business development


touchpoint management


channel management


revenue cycle management


create learning path


courses & assessment

create learning path



generation of new leads



competitive intelligence


payment management


international marketing


personalized marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve ROI

  • Scale best practices

  • See 2 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve digital and social presence

  • Build brand awareness

  • Launch new products

  • Enter new markets internationally or locally

  • Increase customer life time value

  • Grow market share

  • Improve ROI

  • Improve visibility

  • Improve brand engagement

  • Improve consistency

  • Scale best practices

  • Improve internal communications

  • Increase average basket value

  • Improve navigation

  • Improve efficiency

  • Establish thought leadership

  • See 16 more

Top Channels

Channels Used

  • offline

  • website

  • point of sale

  • promotions

  • e-mail

  • social media

  • coupons

  • user generated content

  • blogs

  • phone calls

  • Facebook

  • chat

  • trade shows

  • mobile

  • Twitter

  • review sites

  • Instagram

  • eBay

  • display advertisement

  • on premises

  • Amazon

  • events

  • mass media

  • mobile app

  • video

  • games

  • See 23 more
  • offline

  • website

  • point of sale

  • promotions

  • e-mail

  • social media

  • coupons

  • user generated content

  • blogs

  • phone calls

  • Facebook

  • chat

  • trade shows

  • mobile

  • Twitter

  • review sites

  • Instagram

  • eBay

  • display advertisement

  • on premises

  • Amazon

  • events

  • mass media

  • mobile app

  • video

  • games

  • See 23 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting