Comparison Summary
This comparison report of Evolved Cloud Call Center vs. Nixxis Contact Suite is based on a specific set of business needs and context. The comparison uses 589 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Evolved Cloud Call Center and Nixxis Contact Suite
Evolved Cloud Call Center, and Nixxis Contact Suite belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Evolved Cloud Call Center covers Helpdesk Management with Phone Calls, Engagement Management with Video, Communication Management with Phone Calls, Competitive Intelligence with Omnichannel, etc.
Nixxis Contact Suite focuses on Lead Management, Market Research, Engagement Management, Helpdesk Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Nixxis Contact Suite
Focus area
Nixxis Contact Suite is better than Evolved Cloud Call Center for
Software Failure Risk
About
Cloud Call Center & Cloud Contact Center Solutions | Evolve IP
Nixxis Contact Suite | Contact Center Software
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
30
33
Total Goals
(we found evidences for)
5
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve visibility
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Increase sales & revenue
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Scale best practices
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Improve efficiency
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Increase customer life time value
- See 2 more
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Enhance customer relationships
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Improve efficiency
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Improve brand engagement
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Build brand awareness
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Scale best practices
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Improve internal communications
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Acquire customers
- See 4 more
Top Channels
Channels Used
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phone calls
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offline
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chat
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causes and charity
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video
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e-mail
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social media
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text SMS
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events
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trade shows
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omnichannel
- See 8 more
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phone calls
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offline
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chat
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causes and charity
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video
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e-mail
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social media
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text SMS
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events
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trade shows
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omnichannel
- See 8 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
