Comparison Summary
Introducing Exotel and Plivo
Exotel, Toky, Dialpad Ai Contact Center, etc., belong to a category of solutions that help Contact Center Software, whereas Plivo belong to a category of solutions that help SMS Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Exotel covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, Engagement Management with Phone Calls, etc.
Plivo focuses on Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Engagement Management with Text SMS, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Cloud Communication APIs for Calls, SMS, User verifications and more
Plivo - APIs for SMS, Voice Calls & Phone Numbers Globally.
Financials
SERIES D
SEED
Business Need
Total Processes
(we found evidences for)
50
33
Total Goals
(we found evidences for)
11
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Improve internal communications
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Scale best practices
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Improve digital and social presence
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Grow market share
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Improve efficiency
- See 8 more
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Acquire customers
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Scale best practices
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Improve internal communications
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Enhance customer relationships
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Increase sales & revenue
- See 2 more
Top Channels
Channels Used
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phone calls
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text SMS
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offline
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events
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trade shows
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video
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e-mail
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point of sale
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website
- See 6 more
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phone calls
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text SMS
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offline
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events
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trade shows
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video
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e-mail
-
point of sale
-
website
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
