Overview: Extensiv and Riskified as E-Commerce Software Category solutions.

Extensiv and Riskified offer E-Commerce solutions tailored to distinct needs. Extensiv focuses on operational management, excelling in areas like helpdesk and order management, appealing to large enterprises in retail and consumer goods. In contrast, Riskified emphasizes customer engagement and risk management, providing capabilities in customer feedback and lifecycle management, fitting diverse sectors from technology to fashion. Both offer robust support systems, essential for varied user segments.

Extensiv: Extensiv simplifies ecommerce integrations to automate and streamline online orders. Extensiv Integration Manager offers a cost-effective solution for managing orders from a single platform.

Riskified: Riskified transforms shoppers into customers by providing a scalable solution. It adapts to evolving business needs across markets and product launches.

Extensiv and Riskified: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Extensiv supports helpdesk and order management, aligning with operational needs like improving stakeholder relations. read more →

Riskified offers capabilities in customer feedback and loyalty management, enhancing customer engagement. read more →

Business Goals

Extensiv aids in increasing sales and improving customer relationships, suitable for enterprises launching new products. read more →

Riskified focuses on increasing sales and managing risk, aligning with customer acquisition objectives. read more →

Core Features

Extensiv boasts features like easy migration and integration, crucial for seamless data handling and compliance. read more →

Riskified provides strong analytics and AI-powered features, supporting businesses in compliance and international marketing. read more →

Vendor Support

Extensiv offers 24/7 support, ensuring users can rely on email and onboarding training at any time. read more →

Riskified includes chat and phone support along with 24/7 availability, emphasizing direct communication options. read more →

Segments and Industries

Extensiv is preferred by large enterprises, particularly in retail and consumer goods sectors. read more →

Riskified serves a wider range from mid-market to large enterprises, especially in IT and fashion. read more →

Operational Alignment

Extensiv integrates into workflows of large institutions, facilitating order and workflow management. read more →

Riskified adapts to diverse operational environments, from small businesses to large-scale enterprises, focusing on customer lifecycle management. read more →