Overview: Extensiv and Riskified as E-Commerce Software Category solutions.
Extensiv and Riskified offer E-Commerce solutions tailored to distinct needs. Extensiv focuses on operational management, excelling in areas like helpdesk and order management, appealing to large enterprises in retail and consumer goods. In contrast, Riskified emphasizes customer engagement and risk management, providing capabilities in customer feedback and lifecycle management, fitting diverse sectors from technology to fashion. Both offer robust support systems, essential for varied user segments.
Extensiv and Riskified: Best Use cases based on the customer satisfaction data
Key Capabilities Supported
Extensiv supports helpdesk and order management, aligning with operational needs like improving stakeholder relations.
Riskified offers capabilities in customer feedback and loyalty management, enhancing customer engagement.
Business Goals
Extensiv aids in increasing sales and improving customer relationships, suitable for enterprises launching new products.
Riskified focuses on increasing sales and managing risk, aligning with customer acquisition objectives.
Core Features
Extensiv boasts features like easy migration and integration, crucial for seamless data handling and compliance.
Riskified provides strong analytics and AI-powered features, supporting businesses in compliance and international marketing.
Vendor Support
Extensiv offers 24/7 support, ensuring users can rely on email and onboarding training at any time.
Riskified includes chat and phone support along with 24/7 availability, emphasizing direct communication options.
Segments and Industries
Extensiv is preferred by large enterprises, particularly in retail and consumer goods sectors.
Riskified serves a wider range from mid-market to large enterprises, especially in IT and fashion.
Operational Alignment
Extensiv integrates into workflows of large institutions, facilitating order and workflow management.
Riskified adapts to diverse operational environments, from small businesses to large-scale enterprises, focusing on customer lifecycle management.
Applying your context and needs changes the table
Failure Risk Guidance?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High
