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Falcon.io (now Brandwatch Social Media Management) vs Chartbeat: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Falcon.io (now Brandwatch Social Media Management) vs. Chartbeat is based on a specific set of business needs and context. The comparison uses 6745 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Falcon.io (now Brandwatch Social Media Management) and Chartbeat

Falcon.io (now Brandwatch Social Media Management), Sprinklr Core, Khoros Marketing, etc., belong to a category of solutions that help Social Media Marketing, whereas Chartbeat, Parse.ly Analytics, Ceros, etc., belong to a category of solutions that help Content Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Falcon.io (now Brandwatch Social Media Management) covers Social Media Management with Social Media, Communication Management with Social Media, Engagement Management with Social Media, Content Management with Social Media, etc.

Chartbeat focuses on Communication Management with Website, Engagement Management with User Generated Content, Content Management with Promotions, Loyalty Management with User Generated Content, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Falcon.io (now Brandwatch Social Media Management)

Focus area

Falcon.io (now Brandwatch Social Media Management) is better than Chartbeat for

Software Failure Risk

  • medium

logo Chartbeat

Focus area

Software Failure Risk

  • medium

About

The Platform for Every Kind of Social Media Marketer - Falcon

Headline Testing and Content Optimization Tools | Chartbeat

Age

2005

2009

Financials

SERIES C

SERIES C

Business Need

Total Processes
(we found evidences for)

87

45

Total Goals
(we found evidences for)

14

9

Top Processes

Evidences indicate better relative satisfaction


social media management

engaging on social media

scheduling post to social media

social media analytics

monitoring social media

managing social media account


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


content publishing

searching for content



social media marketing


campaign management

campaign monitoring

campaign analytics


helpdesk management


workflow management



touchpoint management


channel management



training & onboarding


sales document management

proposal & quote management

contract management




competitive intelligence



sales review & feedback


lead qualification


calendar management


conversion management


customer feedback management

measuring customer satisfaction



international marketing




loyalty management

customise loyalty program



performance management


rating and review management


segmentation and targeting



contact list management


knowledge management




products & pricelist management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Enter new markets internationally or locally

  • Improve ROI

  • Improve brand engagement

  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Grow market share

  • Improve visibility

  • Increase sales & revenue

  • Increase customer life time value

  • See 11 more
  • Acquire customers

  • Scale best practices

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • Grow market share

  • Improve digital and social presence

  • Improve efficiency

  • See 6 more

Top Channels

Channels Used

  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more
  • user generated content

  • blogs

  • social media

  • website

  • mobile

  • mobile app

  • Facebook

  • promotions

  • e-mail

  • video

  • offline

  • on premises

  • mass media

  • television

  • print media

  • magazine

  • newsletter

  • events

  • trade shows

  • phone calls

  • point of sale

  • Instagram

  • chat

  • Slack

  • newspaper

  • mobile ads

  • Netflix

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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Business Setting