cuspera logo CUSPERA
Search Your Reports For Vendors
Your Reports For Vendors

Feedier vs Customer Thermometer: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Feedier medium Failure Risk for Customer Thermometer low
Know More

Comparison Summary

This comparison report of Feedier vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 3538 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedier and Customer Thermometer

Feedier, Customer Thermometer, Wizu, SurveySparrow NPS, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.

"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich

"We loved the Customer Thermometer proposition – it’s so simple and powerful – a really fun way to get insight. The installation was very easy and the feedback from teachers has been great. Plus, should we ever get a ‘red light’ following an email it...’s meant that we can resolve the issue in real-time, which makes all the difference and enables us to get valuable learnings. " - Jillian Musso

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedier

Focus area

Feedier is better than Customer Thermometer for

Software Failure Risk

  • medium

logo Customer Thermometer

Focus area

Customer Thermometer is better than Feedier for

Software Failure Risk

  • low

About

Next generation feedback tool that automatically collects real-time feedback

Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

46

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (218)

Read Reviews (300)

measuring customer satisfaction

Read Reviews (30)

Read Reviews (52)

measuring net promoter score

Read Reviews (16)

Read Reviews (57)

engagement management

Read Reviews (149)

Read Reviews (57)

engaging and following up

Read Reviews (114)

Read Reviews (42)

loyalty management

Read Reviews (29)

Read Reviews (3)

customise loyalty program

Read Reviews (9)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (2)

communication management

Read Reviews (25)

Read Reviews (27)

sending & publishing communications

Read Reviews (22)

Read Reviews (27)

rating and review management

Read Reviews (24)

Read Reviews (22)

social media management

Read Reviews (19)

Read Reviews (9)

social media analytics

Read Reviews (12)

Read Reviews (5)

engaging on social media

Read Reviews (3)

Read Reviews (3)

discount management

Read Reviews (18)

Read Reviews (0)

sales review & feedback

Read Reviews (14)

Read Reviews (1)

workflow management

Read Reviews (13)

Read Reviews (1)

sales incentive management

Read Reviews (12)

Read Reviews (0)

training & onboarding

Read Reviews (12)

Read Reviews (4)

campaign management

Read Reviews (11)

Read Reviews (0)

sales document management

Read Reviews (4)

Read Reviews (18)

proposal & quote management

Read Reviews (3)

Read Reviews (2)

contact list management

Read Reviews (4)

Read Reviews (21)

lifetime value management

Read Reviews (3)

Read Reviews (8)

performance management

Read Reviews (3)

Read Reviews (1)

competitive intelligence

Read Reviews (2)

Read Reviews (9)

generation of new leads

Read Reviews (2)

Read Reviews (1)

helpdesk management

Read Reviews (1)

Read Reviews (75)

customer case management

Read Reviews (0)

Read Reviews (2)

relationship management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve stakeholder relations

  • Improve ROI

  • Improve visibility

  • Build brand awareness

  • Improve digital and social presence

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

  • e-mail

  • promotions

  • phone calls

  • social media

  • channel partners

  • Twitter

  • offline

  • support groups

  • user generated content

  • blogs

  • on premises

  • website

  • Instagram

  • mass media

  • television

  • games

  • events

  • trade shows

  • LinkedIn

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting