Comparison Summary
This comparison report of Feedier vs. Customer Thermometer is based on a specific set of business needs and context. The comparison uses 3538 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Feedier and Customer Thermometer
Feedier, Customer Thermometer, SurveySparrow NPS, SurveySparrow Enterprise, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
Customer Thermometer focuses on Collecting Feedback, Helpdesk Management, Engaging Conversational Surveys, Communication Management with E-Mail, etc.
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich
"We loved the Customer Thermometer proposition – it’s so simple and powerful – a really fun way to get insight. The installation was very easy and the feedback from teachers has been great. Plus, should we ever get a ‘red light’ following an email it...’s meant that we can resolve the issue in real-time, which makes all the difference and enables us to get valuable learnings. " - Jillian Musso
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Customer Thermometer
Focus area
Customer Thermometer is better than Feedier for
Software Failure Risk
About
Next generation feedback tool that automatically collects real-time feedback
Customer Feedback Tool for Real-time, actionable feedback from the customers at your fingertips
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
46
Total Goals
(we found evidences for)
12
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Improve digital and social presence
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Grow market share
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Improve brand engagement
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Build brand awareness
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Increase sales & revenue
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Increase customer life time value
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Improve efficiency
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Launch new products
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Improve navigation
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Scale best practices
- See 9 more
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Increase customer life time value
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Improve stakeholder relations
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Improve ROI
-
Improve visibility
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Build brand awareness
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Improve digital and social presence
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Establish thought leadership
- See 7 more
Top Channels
Channels Used
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e-mail
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promotions
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phone calls
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social media
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channel partners
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Twitter
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offline
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support groups
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user generated content
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blogs
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on premises
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website
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Instagram
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mass media
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television
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games
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events
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trade shows
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LinkedIn
- See 16 more
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e-mail
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promotions
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phone calls
-
social media
-
channel partners
-
Twitter
-
offline
-
support groups
-
user generated content
-
blogs
-
on premises
-
website
-
Instagram
-
mass media
-
television
-
games
-
events
-
trade shows
-
LinkedIn
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
