Comparison Summary
Introducing Feedier and Instabug
Feedier, Instabug, SurveySparrow NPS, SurveySparrow Enterprise, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.
Instabug focuses on Collecting Feedback, Automated Workflows with Mobile, Helpdesk Management, Engaging Conversational Surveys with Social Media, etc.
"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich
"Instabug is one of the SDKs that we install from the get-go. What we mainly use it for is the feedback loop feature — being able to have an easy way for any person on the team or any stakeholder, anybody that’s testing it, to easily report bugs, fee...dback, whatever they want to do, and draw on the screen and send a note. " - Joe Minkiewicz
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Next generation feedback tool that automatically collects real-time feedback
Feedback Tool to Accelerate the Entire Mobile Team Workflow
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
50
45
Total Goals
(we found evidences for)
12
7
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Enhance customer relationships
-
Acquire customers
-
Improve digital and social presence
-
Grow market share
-
Improve brand engagement
-
Build brand awareness
-
Increase sales & revenue
-
Increase customer life time value
-
Improve efficiency
-
Launch new products
-
Improve navigation
-
Scale best practices
- See 9 more
-
Enhance customer relationships
-
Scale best practices
-
Improve efficiency
-
Improve stakeholder relations
-
Acquire customers
-
Launch new products
-
Improve digital and social presence
- See 4 more
Top Channels
Channels Used
-
mobile
-
chat
-
user generated content
-
blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
-
LinkedIn
-
phone calls
-
website
- See 16 more
-
mobile
-
chat
-
user generated content
-
blogs
-
social media
-
mobile app
-
video
-
e-mail
-
offline
-
promotions
-
point of sale
-
Facebook
-
trade shows
-
Slack
-
Twitter
-
Instagram
-
LinkedIn
-
phone calls
-
website
- See 16 more
Failure Risk Guidance Security Report?
Compliance Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Security & Privacy Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Integration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
Migration Risk
{{{rsh_C_1}}}
{{{rsh_C_1}}}
IT and Other Capabilities
- Low
- Medium
- High