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Feedier vs Intouch survey: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Feedier medium Failure Risk for Intouch survey low
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Comparison Summary

This comparison report of Feedier vs. Intouch survey is based on a specific set of business needs and context. The comparison uses 2251 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedier and Intouch survey

Feedier, Intouch survey, Wizu, SurveySparrow NPS, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

Intouch survey focuses on Collecting Feedback with Mobile, Helpdesk Management with Phone Calls, Engaging Conversational Surveys with Offline, Event Management with Mobile, etc.

"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich

"Intouch's LiaCX Business Intelligence tools give Corporate a bird's eye view into the performance of our mystery shop and age-verification programs across locations; while individual operators get actionable insights to help them improve business pr...ocesses and ensure standards are being met. " - Andrew B

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedier

Focus area

Feedier is better than Intouch survey for

Software Failure Risk

  • medium

logo Intouch survey

Focus area

Intouch survey is better than Feedier for

Software Failure Risk

  • low

About

Next generation feedback tool that automatically collects real-time feedback

Feedback Collection Software to collect customer feedback to drive improvements

Financials

PRIVATE

IPO

Business Need

Total Processes
(we found evidences for)

50

23

Total Goals
(we found evidences for)

12

10

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (218)

Read Reviews (73)

measuring customer satisfaction

Read Reviews (30)

Read Reviews (18)

measuring net promoter score

Read Reviews (16)

Read Reviews (8)

engagement management

Read Reviews (149)

Read Reviews (15)

engaging and following up

Read Reviews (114)

Read Reviews (10)

loyalty management

Read Reviews (29)

Read Reviews (7)

customise loyalty program

Read Reviews (9)

Read Reviews (1)

identify target customers

Read Reviews (3)

Read Reviews (0)

communication management

Read Reviews (25)

Read Reviews (7)

sending & publishing communications

Read Reviews (22)

Read Reviews (0)

rating and review management

Read Reviews (24)

Read Reviews (1)

social media management

Read Reviews (19)

Read Reviews (7)

social media analytics

Read Reviews (12)

Read Reviews (0)

engaging on social media

Read Reviews (3)

Read Reviews (0)

discount management

Read Reviews (18)

Read Reviews (0)

sales review & feedback

Read Reviews (14)

Read Reviews (0)

workflow management

Read Reviews (13)

Read Reviews (0)

sales incentive management

Read Reviews (12)

Read Reviews (0)

training & onboarding

Read Reviews (12)

Read Reviews (1)

campaign management

Read Reviews (11)

Read Reviews (5)

sales document management

Read Reviews (4)

Read Reviews (0)

proposal & quote management

Read Reviews (3)

Read Reviews (0)

contact list management

Read Reviews (4)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (0)

performance management

Read Reviews (3)

Read Reviews (0)

competitive intelligence

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (2)

Read Reviews (0)

helpdesk management

Read Reviews (1)

Read Reviews (20)

customer case management

Read Reviews (0)

Read Reviews (3)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve brand engagement

  • Increase average basket value

  • Improve efficiency

  • Build brand awareness

  • Improve digital and social presence

  • Improve ROI

  • Launch new products

  • See 7 more

Top Channels

Channels Used

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

  • mobile

  • social media

  • phone calls

  • offline

  • on premises

  • promotions

  • point of sale

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting