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Feedier vs Opiniator: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Feedier vs. Opiniator is based on a specific set of business needs and context. The comparison uses 2062 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Feedier and Opiniator

Feedier, Opiniator, SurveySparrow NPS, SurveySparrow Enterprise, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Feedier covers Collecting Feedback, Engaging Conversational Surveys, Loyalty Management, Communication Management with E-Mail, etc.

Opiniator focuses on Collecting Feedback with Phone Calls, Helpdesk Management with Phone Calls, Rating And Review Management with Text SMS, Engaging Conversational Surveys, etc.

"Since using Feedier, we've had way more feedback than we have had with other platforms. Our team is about to hit the 5,000 feedback mark, and the use of context attributes has supercharged our forms to give us quality and effortless feedback. " - Tanpong Sukhonpanich

"AWP is a rapidly growing company. When we centralized our Support Center, some customers were apprehensive to deal with someone outside of their local vicinity. Opiniator allowed us to measure customer experience so that we not only knew how well we... are doing, but also gave us the opportunity to use the metrics to reassure new customers that our staff is capable of servicing them well, no matter what proximity they are to us. " - Deanna Meadows

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Feedier

Focus area

Feedier is better than Opiniator for

Software Failure Risk

  • medium

logo Opiniator

Focus area

Software Failure Risk

  • medium

About

Next generation feedback tool that automatically collects real-time feedback

Customer feedback platform that captures ratings, comments and feedback

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

50

19

Total Goals
(we found evidences for)

12

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


loyalty management

customise loyalty program

identify target customers


communication management

sending & publishing communications


rating and review management


social media management

social media analytics

engaging on social media


discount management


sales review & feedback


workflow management


sales incentive management


training & onboarding


campaign management



sales document management

proposal & quote management


contact list management



lifetime value management




performance management



competitive intelligence


generation of new leads




helpdesk management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Improve digital and social presence

  • Grow market share

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve navigation

  • Scale best practices

  • See 9 more
  • Acquire customers

  • Improve ROI

  • Enhance customer relationships

Top Channels

Channels Used

  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more
  • phone calls

  • e-mail

  • promotions

  • text SMS

  • user generated content

  • blogs

  • support groups

  • mobile

  • coupons

  • social media

  • See 7 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting