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FellaFeeds vs Touchpoint: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FellaFeeds vs. Touchpoint is based on a specific set of business needs and context. The comparison uses 1979 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FellaFeeds and Touchpoint

FellaFeeds, Touchpoint, Tapmango, RepeatRewards, etc., belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FellaFeeds covers Loyalty Management, Customer Feedback Management with Promotions, Referral Management, Communication Management with E-Mail, etc.

Touchpoint focuses on Helpdesk Management with Mobile, Engagement Management with Mobile, Communication Management with E-Mail, Contact List Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FellaFeeds

Focus area

FellaFeeds is better than Touchpoint for

Software Failure Risk

  • medium

logo Touchpoint

Focus area

Software Failure Risk

  • medium

About

FellaFeeds | Create customized feedback app to collect feedback and survey from the customer

Touchpoint.io | POS solution offers robust control, rich reporting, and rapid

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

28

33

Total Goals
(we found evidences for)

8

4

Top Processes

Evidences indicate better relative satisfaction


customise loyalty program


customer feedback management

measuring customer satisfaction

measuring net promoter score


referral management


communication management

sending & publishing communications

tracking & monitoring communications


engagement management

engaging and following up


rating and review management


social media management

social media analytics


sales document management



sales review & feedback


lifetime value management


helpdesk management



contact list management


membership management



training & onboarding



touchpoint management


campaign management



generation of new leads


payment management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Build brand awareness

  • Increase sales & revenue

  • Launch new products

  • Improve brand engagement

  • Improve digital and social presence

  • Improve consistency

  • See 5 more
  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • See 1 more

Top Channels

Channels Used

  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more
  • mobile

  • e-mail

  • mobile app

  • phone calls

  • offline

  • user generated content

  • blogs

  • social media

  • Facebook

  • newsletter

  • trade shows

  • website

  • point of sale

  • events

  • promotions

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting