FellaFeeds Overview
FellaFeeds tackles the challenge of collecting and managing customer feedback efficiently. By digitizing feedback through tablets and smartphones, it simplifies gathering insights from customers. This app not only collects feedback but also helps boost online reviews, a critical factor for businesses aiming to enhance their online presence. With features like real-time feedback reports, NPS, and CSAT, businesses can quickly act on customer insights to improve service and customer retention. The app's multi-channel capabilities ensure that no customer feedback is missed, providing a comprehensive view of customer satisfaction. Whether you're in retail, hospitality, or any other service industry, FellaFeeds offers a tailored solution to enhance customer loyalty and engagement.
Use Cases
Customers recommend Loyalty Management, Customer Feedback Management, Referral Management, as the business use cases that they have been most satisfied with while using FellaFeeds.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using FellaFeeds.
FellaFeeds Use-Cases and Business Priorities: Customer Satisfaction Data
FellaFeeds works with different mediums / channels such as Promotions. and E-Mail.
FellaFeeds's features include Feedback Surveys, Alerts: Popups & Notifications, Rewards, etc. and FellaFeeds support capabilities include 24/7 Support, Chat Support, Email Support, etc. also FellaFeeds analytics capabilities include Custom Reports, and Analytics.
Reviews
"...Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging...." Peer review
FellaFeeds, Preferred Patron, BHN Rewards, Tapmango, TrueLoyal (formerly Zinrelo and TINT), etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
FellaFeeds is a customer feedback and CRM software for small to mid-sized retail businesses, restaurants, and spas. It enables feedback collection on various digital platforms and provides promotional, loyalty, and employee performance tracking features.
Comprehensive Insights on FellaFeeds Use Cases
How can FellaFeeds optimize your Loyalty Management Workflow?
How can FellaFeeds optimize your Customer Feedback Management Workflow?
What solutions does FellaFeeds provide for Referral Management?
How does FellaFeeds address your Sending & Publishing Communications Challenges?
How does FellaFeeds address your Engagement Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well FellaFeeds solved their Customer Loyalty Management needs. Cuspera uses 642 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.
Video
zoom meeting for demo
Frequently Asked Questions(FAQ)
for FellaFeeds
What is FellaFeeds?
FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas.
Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It allows users to view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services.
Feallafeeds allows users to set up real-time negative feedback alerts to notify users of negative responses. Its features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.
What is FellaFeeds used for?
What are the top features of FellaFeeds?
What are FellaFeeds alternatives?
Where is FellaFeeds located?
Peers used FellaFeeds for loyalty management and customer feedback management
FellaFeeds Competitors
FellaFeeds Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (24) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (47) |
| Analytics | Read Reviews (24) |
Software Failure Risk Guidance
?for FellaFeeds
Overall Risk Meter
Top Failure Risks for FellaFeeds
FellaFeeds Profile
Company Name
FellaFeeds
Company Website
http://fellafeeds.com/HQ Location
SAS Tower B, Medicity, Sector 38, Gurgaon , Haryana 122003, IN
Employees
1-10
Social
Financials
PRIVATE
