FellaFeeds Overview

FellaFeeds is a customer feedback and CRM software for small to mid-sized retail businesses, restaurants, and spas. It enables feedback collection on various digital platforms and provides promotional, loyalty, and employee performance tracking features.

Use Cases

Customers recommend Loyalty Management, Customer Feedback Management, Referral Management, as the business use cases that they have been most satisfied with while using FellaFeeds.

Other use cases:

  • Sending & Publishing Communications
  • Engagement Management
  • Rating And Review Management
  • Social Media Analytics
  • Digital Signature
  • Digital Marketing
  • Sales Review & Feedback
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using FellaFeeds.

Other priorities:

  • Build Brand Awareness
  • Increase Sales & Revenue
  • Launch New Products
  • Improve Brand Engagement
  • Improve Digital And Social Presence
  • Improve Consistency
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FellaFeeds Use-Cases and Business Priorities: Customer Satisfaction Data

FellaFeeds works with different mediums / channels such as Promotions. and E-Mail.

FellaFeeds's features include Feedback Surveys, Alerts: Popups & Notifications, Rewards, etc. and FellaFeeds support capabilities include 24/7 Support, Chat Support, Email Support, etc. also FellaFeeds analytics capabilities include Custom Reports, and Analytics.

Reviews

"...Customers can earn loyalty points through customer referral programs and redeem points for goods and services...." Peer review

FellaFeeds, Tapmango, RepeatRewards, Loyalzoo, smile.io, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Comprehensive Insights on FellaFeeds Use Cases

What solutions does FellaFeeds provide for Loyalty Management?

What makes FellaFeeds ideal for Customer Feedback Management?

How can FellaFeeds enhance your Referral Management process?

How does FellaFeeds address your Sending & Publishing Communications Challenges?

How can FellaFeeds optimize your Engagement Management Workflow?

17+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well FellaFeeds solved their Customer Loyalty Management needs. Cuspera uses 642 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

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zoom meeting for demo

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Frequently Asked Questions(FAQ)

for FellaFeeds

What is FellaFeeds?

FellaFeeds is a feedback based CRM software, which enables the offline stores to get Customer’s feedback on digital devices and build their business on the basis of processed information. It provides solutions for small and midsize retail businesses, restaurants and spas.

Fellafeeds allows businesses to send promotional messages using WhatsApp, SMS and recall text messaging. It allows users to view content on Facebook and Google for promotions and to view feedback. Customers can earn loyalty points through customer referral programs and redeem points for goods and services.

Feallafeeds allows users to set up real-time negative feedback alerts to notify users of negative responses. Its features retention scores that indicate the degree of customer satisfaction and their probability of recommending services to others. The solution enables managers to generate reports based on customer feedback and offers an automated daily activity tracker to analyze employee performance.

What is FellaFeeds used for?

FellaFeeds is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Customer Feedback Management and Referral Management .

What are the top features of FellaFeeds?

Feedback surveys, Alerts: popups & Notifications and Rewards are some of the top features of FellaFeeds.

What are FellaFeeds alternatives?

Tapmango, RepeatRewards, Loyalzoo and Smile.Io are popular alternatives for FellaFeeds.

Where is FellaFeeds located?

FellaFeeds is headquartered at SAS Tower B, Medicity, Sector 38, Gurgaon , Haryana 122003, IN.
lightning

Peers used FellaFeeds for loyalty management and customer feedback management

FellaFeeds Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (47)
Analytics

4.61/5 ★

Read Reviews (24)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.64/5 ★

Read Reviews (47)
Analytics

4.61/5 ★

Read Reviews (24)

Software Failure Risk Guidance

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for FellaFeeds

Overall Risk Meter

Low Medium High

Top Failure Risks for FellaFeeds

FellaFeeds Profile

Company Name

FellaFeeds

Company Website

http://fellafeeds.com/

HQ Location

SAS Tower B, Medicity, Sector 38, Gurgaon , Haryana 122003, IN

Employees

1-10

Social

Financials

PRIVATE