cuspera logo CUSPERA

FirstHive vs Amperity Customer Data Management: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FirstHive vs. Amperity Customer Data Management is based on a specific set of business needs and context. The comparison uses 1648 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FirstHive and Amperity Customer Data Management

FirstHive, and Amperity Customer Data Management belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FirstHive covers Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

Amperity Customer Data Management focuses on Engagement Management, Loyalty Management, Lifetime Value Management, Advertisement, etc.

"We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” " - Mrugesh Gaglani

"Amperity helped us put our guest at the center of our business. Our partnership has equipped our teams with access to customer insights and predictive analytics they can rely on, enabling them to deliver customer-centric journeys from pre-flight onw...ards, improving loyalty, retention, and revenue growth. " - Natalie Bowman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FirstHive

Focus area

Software Failure Risk

  • low

logo Amperity Customer Data Management

Focus area

Amperity Customer Data Management is better than FirstHive for

Software Failure Risk

  • low

About

Customer Data Platform to build persistent customer identities

Customer Data Platform built for the needs of the enterprise

Financials

NA

Business Need

Total Processes
(we found evidences for)

44

56

Total Goals
(we found evidences for)

7

14

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


social media marketing


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

enriching contact list


campaign management

campaign analytics


lead qualification


segmentation and targeting


generation of new leads


business development


loyalty management

customise loyalty program

identify target customers


account management


customer case management



sales document management


lifetime value management


channel management


customer feedback management


competitive intelligence



training & onboarding


conversion management




personalized marketing


community marketing



Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Increase sales & revenue

  • Improve ROI

  • Improve brand engagement

  • Grow market share

  • Improve efficiency

  • Scale best practices

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Increase average basket value

  • Manage risk

  • See 11 more

Top Channels

Channels Used

  • offline

  • website

  • social media

  • e-mail

  • point of sale

  • Facebook

  • omnichannel

  • user generated content

  • blogs

  • video

  • mobile

  • mobile app

  • promotions

  • on premises

  • review sites

  • Tripadvisor

  • See 13 more
  • offline

  • website

  • social media

  • e-mail

  • point of sale

  • Facebook

  • omnichannel

  • user generated content

  • blogs

  • video

  • mobile

  • mobile app

  • promotions

  • on premises

  • review sites

  • Tripadvisor

  • See 13 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting