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FirstHive vs NGDATA: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of FirstHive vs. NGDATA is based on a specific set of business needs and context. The comparison uses 1068 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FirstHive and NGDATA

FirstHive, and NGDATA belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FirstHive covers Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

NGDATA focuses on Engagement Management, Lifetime Value Management, Competitive Intelligence, Loyalty Management with Promotions, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FirstHive

Focus area

FirstHive is better than NGDATA for

Software Failure Risk

  • low

logo NGDATA

Focus area

Software Failure Risk

  • low

About

Customer Data Platform to build persistent customer identities

Customer Data Platform driving engagement with the customers and build more successful relationships

Financials

NA

SERIES C

Business Need

Total Processes
(we found evidences for)

44

48

Total Goals
(we found evidences for)

7

10

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


social media marketing


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

enriching contact list


campaign management

campaign analytics


lead qualification


segmentation and targeting


generation of new leads


business development


loyalty management


account management


sales document management


lifetime value management


customer feedback management


competitive intelligence



helpdesk management


promotion management


training & onboarding


discount management



personalized marketing



Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Increase customer life time value

  • Improve ROI

  • Grow market share

  • Enter new markets internationally or locally

  • Improve brand engagement

  • Build brand awareness

  • Establish thought leadership

  • See 7 more

Top Channels

Channels Used

  • promotions

  • video

  • phone calls

  • coupons

  • e-mail

  • omnichannel

  • website

  • social media

  • offline

  • mobile

  • display advertisement

  • on premises

  • channel partners

  • mobile app

  • games

  • point of sale

  • chat

  • mass media

  • television

  • See 16 more
  • promotions

  • video

  • phone calls

  • coupons

  • e-mail

  • omnichannel

  • website

  • social media

  • offline

  • mobile

  • display advertisement

  • on premises

  • channel partners

  • mobile app

  • games

  • point of sale

  • chat

  • mass media

  • television

  • See 16 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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No Data

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Business Setting