NGDATA Overview

NGDATA unleashes the potential of customer data with its AI-driven Intelligent Engagement Platform. It helps create intelligent customer journeys and meaningful digital experiences.

Use Cases

Customers recommend Engagement Management, Lifetime Value Management, Competitive Intelligence, as the business use cases that they have been most satisfied with while using NGDATA.

Other use cases:

  • Loyalty Management
  • Communication Management
  • Campaign Management
  • Channel Marketing
  • Helpdesk Management
  • Contact List Management
  • Promotion Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using NGDATA.

Other priorities:

  • Scale Best Practices
  • Increase Customer Life Time Value
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Improve Brand Engagement
  • Build Brand Awareness
  • Establish Thought Leadership
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NGDATA Use-Cases and Business Priorities: Customer Satisfaction Data

NGDATA works with different mediums / channels such as Promotions,

NGDATA's features include Personalization, Alerts: Popups & Notifications, and Micro Customer Segmenting.

Reviews

"...The ability to coordinate sales and marketing activities across channels for each individual customer in a manner tailored to their unique needs is a powerful proposition, and one that will improve the way we interact with our customers on a daily basis...." Peer review by Multinational Bank, Glohal Head of Analytics, Multinational Bank

NGDATA, Tealium Audiencestream CDP, Mapp Intelligence, Amperity Customer Data Management, mParticle, etc., all belong to a category of solutions that help Customer Data Platform. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for NGDATA

Top Industries

  • Information Technology and Services
  • Insurance

Popular in

  • Small Business
  • Enterprise

NGDATA is popular in Information Technology And Services, and Insurance, and is widely used by Small Business, and Enterprise,

Comprehensive Insights on NGDATA Use Cases

How can NGDATA optimize your Engagement Management Workflow?

How does NGDATA facilitate Lifetime Value Management?

How does NGDATA facilitate Competitive Intelligence?

How does NGDATA address your Loyalty Management Challenges?

How can NGDATA enhance your Communication Management process?

31+ more Business Use Cases

24 buyers and buying teams have used Cuspera to assess how well NGDATA solved their Customer Data Platform needs. Cuspera uses 572 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Data Platform needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
NGDATA case study
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Case Study Telenet

See How Telenet Re-Engaged Customers to Reduced Churn by 20%

Read More
NGDATA case study
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Case Study Belfius

Learn How Belfius Became the #1 Mobile Bank in Belgium

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NGDATA case study
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Case Study Belfius

Learn How Belfius Became the #1 Mobile Bank in Belgium

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Frequently Asked Questions(FAQ)

for NGDATA

What is NGDATA?

NGDATA, founded in 2012, lets you better engage with your customers. Our Intelligent Engagement Platform (IEP) builds sophisticated customer data profiles (Customer DNATM) and drives truly personalized customer experiences through real-time interaction management. With capabilities beyond a standard Customer Data Platform, NGDATA boosts commercial success for all clients by increasing customer lifetime value, reducing churn and lowering cost per conversion.

NGDATA’s IEP has in-built analytics, AI-powered capabilities, and decisioning formulas. This unique combination identifies opportunities and proactively and accurately automates individual customer engagements at scale, via the most relevant channel. All this is underpinned with Customer DNATM creating rich, multi-attribute profiles, including device data, enabling businesses to develop a deeper understanding of their customers. And the intuitive user interface makes it easy for business users to utilize the platform while IT and analytics retain oversight and control.

NGDATA makes big data small and beautiful and is dedicated to facilitating economic gains for all clients. A strong emphasis on engagement-based tracking and reporting, coupled with a range of scalable out-of-the-box solutions gives immediate and rewarding results.

What is NGDATA used for?

NGDATA is a Customer Data Platform Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Engagement Management, Lifetime Value Management and Competitive Intelligence .

What are the top features of NGDATA?

Personalization, Alerts: popups & Notifications and Micro customer segmenting are some of the top features of NGDATA.

Who uses NGDATA?

NGDATA is used by Information Technology And Services, Insurance among other industries.

What are NGDATA alternatives?

Where is NGDATA located?

NGDATA is headquartered at Sluisweg 2 Bus 10 9000 Gent Belgium.
lightning

Peers used NGDATA for engagement management and lifetime value management

NGDATA Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.66/5 ★

Read Reviews (11)
Analytics

4.85/5 ★

Read Reviews (140)
Custom Reports

4.74/5 ★

Read Reviews (60)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.66/5 ★

Read Reviews (11)
Analytics

4.85/5 ★

Read Reviews (140)
Custom Reports

4.74/5 ★

Read Reviews (60)

NGDATA Integrations

NGDATA integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.50/5 ★

Read Reviews (13)
Data Export

4.19/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for NGDATA

Overall Risk Meter

Low Medium High

Top Failure Risks for NGDATA

NGDATA, Inc. Feeds

Citizens Appeals To Financial ‘Two Cents’ In Latest Ad Campaign

Citizens Bank's "Ready to Make Sense of Your Money" campaign aims to offer financial clarity with three TV spots targeting Gen X and Millennials. Developed with Ogilvy, the campaign highlights Citizens as a trusted advisor amidst the wealth transfer from baby boomers. It includes digital, social, and radio ads, focusing on connected TV for high-net-worth individuals, and uses performance metrics to measure success.

Source

The post Citizens Appeals To Financial ‘Two Cents’ In Latest Ad Campaign appeared first on NGDATA.

26/06/2024 - source

Digital Lending Statistics – The Automated Solution Changing Finance

Digital lending is growing rapidly, with the market valued at $11.6 billion in 2023. Banks contribute 33% of this revenue, and small business loans make up 45% of P2P lending. The US holds 40% of market revenue, while APAC is the fastest-growing region. Trust in fintech is increasing among younger adults, and digital lending is expected to become the second-largest fintech segment by 2030.

Source

The post Digital Lending Statistics – The Automated Solution Changing Finance appeared first on NGDATA.

26/06/2024 - source

Coca-Cola global CMO: AI will completely reshape marketing

Coca-Cola's Global CMO, Manolo Arroyo, asserts that AI will significantly transform marketing by enhancing growth and effectiveness. Since early 2023, Coca-Cola has shifted from traditional media to AI and digital strategies, focusing on rapid learning and embracing failures. Arroyo highlights the importance of upskilling in martech and AI and fostering diverse perspectives, as seen in their "Real Magic" campaign developed by young creatives.

Source

The post Coca-Cola global CMO: AI will completely reshape marketing appeared first on NGDATA.

17/06/2024 - source

NGDATA, Inc. Profile

Company Name

NGDATA, Inc.

Company Website

//ngdata.com

HQ Location

Sluisweg 2 Bus 10 9000 Gent Belgium

Employees

101-250

Social

Financials

SERIES C