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FirstHive vs Zeta Marketing Platform: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of FirstHive vs. Zeta Marketing Platform is based on a specific set of business needs and context. The comparison uses 993 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing FirstHive and Zeta Marketing Platform

FirstHive, and Zeta Marketing Platform belong to a category of solutions that help Customer Data Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

FirstHive covers Engagement Management with Social Media, Social Media Management with Text SMS, Social Media Marketing with E-Mail, Communication Management with Text SMS, etc.

Zeta Marketing Platform focuses on Engagement Management with E-Mail, Campaign Management with Omnichannel, Advertisement with Mass Media, Collaboration with E-Mail, etc.

"We were able to execute micro targeted campaigns, in the language of choice for our key influencers, and have achieved over 5X growth over the last couple of years.” " - Mrugesh Gaglani

"The test was so successful … It’s (now) an always-on campaign. " - Menno Damsté

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo FirstHive

Focus area

FirstHive is better than Zeta Marketing Platform for

Software Failure Risk

  • low

logo Zeta Marketing Platform

Focus area

Software Failure Risk

  • medium

About

Customer Data Platform to build persistent customer identities

Data-Driven Marketing Platform to power customer acquisition and retention.

Financials

NA

SERIES F

Business Need

Total Processes
(we found evidences for)

44

43

Total Goals
(we found evidences for)

7

12

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


social media management

social media analytics

engaging on social media

scheduling post to social media


social media marketing


communication management

tracking & monitoring communications

sending & publishing communications



contact list management

enriching contact list


campaign management

campaign analytics


lead qualification


segmentation and targeting


generation of new leads


business development


loyalty management


account management




sales document management

proposal & quote management


channel management




training & onboarding


personalized marketing


touchpoint management


helpdesk management


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Increase customer life time value

  • See 4 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • Improve efficiency

  • Improve stakeholder relations

  • Grow market share

  • Increase average basket value

  • Improve visibility

  • Enter new markets internationally or locally

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • omnichannel

  • website

  • social media

  • mass media

  • television

  • mobile

  • display advertisement

  • newsletter

  • phone calls

  • offline

  • on premises

  • games

  • promotions

  • channel partners

  • user generated content

  • blogs

  • See 14 more
  • e-mail

  • omnichannel

  • website

  • social media

  • mass media

  • television

  • mobile

  • display advertisement

  • newsletter

  • phone calls

  • offline

  • on premises

  • games

  • promotions

  • channel partners

  • user generated content

  • blogs

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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low

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Business Setting