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Firstrain vs Salesforce CRM Analytics (formerly Tableau CRM): 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Firstrain vs. Salesforce CRM Analytics (formerly Tableau CRM) is based on a specific set of business needs and context. The comparison uses 3717 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Firstrain and Salesforce CRM Analytics (formerly Tableau CRM)

Firstrain, and Salesforce CRM Analytics (formerly Tableau CRM) belong to a category of solutions that help Sales Analytics. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Firstrain covers Competitive Intelligence with Mobile, Lead Analytics with Social Media, Generation Of New Leads, Engagement Management, etc.

Salesforce CRM Analytics (formerly Tableau CRM) focuses on Social Media Management, Engagement Management, Competitive Intelligence, Lead Analytics, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Firstrain

Focus area

Software Failure Risk

  • medium

logo Salesforce CRM Analytics (formerly Tableau CRM)

Focus area

Salesforce CRM Analytics (formerly Tableau CRM) is better than Firstrain for

Software Failure Risk

  • low

About

FirstRain | Sales and marketing intelligence to increase customer engagement and grow revenue

Empower teams with intelligent analytics and predictions in Salesforce workflows

Age

2000

1999

Financials

SERIES E

IPO

Business Need

Total Processes
(we found evidences for)

17

79

Total Goals
(we found evidences for)

5

13

Top Processes

Evidences indicate better relative satisfaction


competitive intelligence



generation of new leads


engagement management

engaging and following up


sales document management

contract management

proposal & quote management



knowledge management



account management


business development


lead qualification



social media analytics


social media management

social media analytics


workflow management





sales call management


community building


lifetime value management



training & onboarding


community marketing


products & pricelist management



customer feedback management


sending & publishing communications


communication management

sending & publishing communications


campaign analytics


campaign management

campaign analytics


contact list management


customer case management


helpdesk management



conversion management




referral management


relationship marketing


relationship management


identify target customers


loyalty management

identify target customers



Top Goals

Goals Achieved

  • Acquire customers

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve ROI

  • Manage risk

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase sales & revenue

  • Scale best practices

  • Grow market share

  • Enter new markets internationally or locally

  • Build brand awareness

  • Launch new products

  • Establish thought leadership

  • Improve visibility

  • Improve efficiency

  • Manage risk

  • See 10 more

Top Channels

Channels Used

  • phone calls

  • website

  • mobile

  • offline

  • mobile app

  • chat

  • Slack

  • channel partners

  • point of sale

  • user generated content

  • blogs

  • e-mail

  • causes and charity

  • on premises

  • trade shows

  • social media

  • omnichannel

  • events

  • See 15 more
  • phone calls

  • website

  • mobile

  • offline

  • mobile app

  • chat

  • Slack

  • channel partners

  • point of sale

  • user generated content

  • blogs

  • e-mail

  • causes and charity

  • on premises

  • trade shows

  • social media

  • omnichannel

  • events

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting