cuspera logo CUSPERA

Compare Fluentstream UCaas vs Aircall.io

Comparison Summary

For Fluentstream UCaas vs Aircall.io comparison, Our AI algorithm looked at 4798 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Fluentstream UCaas and Aircall.io to solve their respective business needs.

Pros and cons of Fluentstream UCaas and Aircall.io

Fluentstream UCaas is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Video where as Aircall.io is focused towards Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls .

Both Fluentstream UCaas and Aircall.io are Contact Center Software software, peers recommend Fluentstream UCaas for sales call management and call recording where as Aircall.io is more known for contact list management and lead tracking .

logo Fluentstream UCaas

Focus area

Fluentstream UCaas is better than Aircall.io for

Software Failure Risk

  • low

logo Aircall.io

Focus area

Aircall.io is better than Fluentstream UCaas for

Software Failure Risk

  • low

About

More Than a Business Phone System. Your New Communications Solution.

Aircall | Cloud Call Center Software & Business Phone System

Age

2007

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

32

79

Total Goals
(we found evidences for)

6

15

Top Processes

Evidences indicate better relative satisfaction


sales call management




communication management

sending & publishing communications

tracking & monitoring communications


conference call management


contact list management

creating contact list


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


customer feedback management

measuring customer satisfaction

measuring net promoter score


social media management

social media analytics


generation of new leads


training & onboarding


workflow management


account management



customer case management



business development


competitive intelligence


international marketing




lifetime value management


conversion management


social media marketing


revenue cycle management


lead qualification: technographic


lead qualification

lead qualification: technographic


campaign management


compliance & governance




content management


relationship management



touchpoint management


Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 3 more
  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve efficiency

  • Enter new markets internationally or locally

  • Scale best practices

  • Build brand awareness

  • Improve visibility

  • Grow market share

  • Launch new products

  • Improve ROI

  • Improve internal communications

  • Improve brand engagement

  • Improve stakeholder relations

  • Improve consistency

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • e-mail

  • chat

  • user generated content

  • blogs

  • events

  • trade shows

  • website

  • mobile app

  • point of sale

  • video

  • omnichannel

  • Slack

  • social media

  • text SMS

  • on premises

  • promotions

  • Twitter

  • mass media

  • television

  • Skype

  • print media

  • magazine

  • movies

  • display advertisement

  • LinkedIn

  • causes and charity

  • See 26 more
  • phone calls

  • mobile

  • offline

  • e-mail

  • chat

  • user generated content

  • blogs

  • events

  • trade shows

  • website

  • mobile app

  • point of sale

  • video

  • omnichannel

  • Slack

  • social media

  • text SMS

  • on premises

  • promotions

  • Twitter

  • mass media

  • television

  • Skype

  • print media

  • magazine

  • movies

  • display advertisement

  • LinkedIn

  • causes and charity

  • See 26 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting