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Fluentstream UCaas vs CloudTalk: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Fluentstream UCaas vs. CloudTalk is based on a specific set of business needs and context. The comparison uses 2174 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fluentstream UCaas and CloudTalk

Fluentstream UCaas, and CloudTalk belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fluentstream UCaas covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

CloudTalk focuses on Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Conference Call Management with Offline, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fluentstream UCaas

Focus area

Fluentstream UCaas is better than CloudTalk for

Software Failure Risk

  • low

logo CloudTalk

Focus area

Software Failure Risk

  • low

About

More Than a Business Phone System. Your New Communications Solution.

Cloudtalk | Handle phone conversations in a modern way, Real-time Customer Card

Age

2007

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

32

37

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction


sales call management




communication management

sending & publishing communications

tracking & monitoring communications


conference call management


contact list management


engagement management

engaging and following up


sales document management

proposal & quote management

contract management


customer feedback management

measuring customer satisfaction


social media management

social media analytics


generation of new leads


training & onboarding


workflow management




international marketing


social media marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 3 more
  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Enhance customer relationships

  • Launch new products

  • Enter new markets internationally or locally

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • events

  • trade shows

  • mobile app

  • e-mail

  • social media

  • video

  • chat

  • text SMS

  • Facebook

  • See 9 more
  • phone calls

  • mobile

  • offline

  • events

  • trade shows

  • mobile app

  • e-mail

  • social media

  • video

  • chat

  • text SMS

  • Facebook

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting