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Compare Fluentstream UCaas vs ComputerTalk

Failure Risk Guidance Security Report ?

Failure Risk for Fluentstream UCaas low Failure Risk for ComputerTalk medium
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Comparison Summary

For Fluentstream UCaas vs ComputerTalk comparison, Our AI algorithm looked at 2693 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Fluentstream UCaas and ComputerTalk to solve their respective business needs.

Pros and cons of Fluentstream UCaas and ComputerTalk

Fluentstream UCaas is more suited to businesses that require Sales Call Management with Phone Calls and Collaboration with Video where as ComputerTalk is focused towards Helpdesk Management with Phone Calls and Engagement Management .

Both Fluentstream UCaas and ComputerTalk are Contact Center Software software, peers recommend Fluentstream UCaas for sales call management and call recording where as ComputerTalk is more known for contact list management .

logo Fluentstream UCaas

Focus area

Fluentstream UCaas is better than ComputerTalk for

Software Failure Risk

  • low

logo ComputerTalk

Focus area

ComputerTalk is better than Fluentstream UCaas for

Software Failure Risk

  • medium

About

More Than a Business Phone System. Your New Communications Solution.

computer-talk.com - Omnichannel Cloud Contact Center

Age

2007

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

45

Total Goals
(we found evidences for)

6

9

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (123)

Read Reviews (13)

call recording

Read Reviews (119)

Read Reviews (12)

call analytics

Read Reviews (2)

Read Reviews (0)

collaboration

Read Reviews (35)

Read Reviews (12)

helpdesk management

Read Reviews (32)

Read Reviews (64)

communication management

Read Reviews (18)

Read Reviews (42)

sending & publishing communications

Read Reviews (8)

Read Reviews (12)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (27)

conference call management

Read Reviews (16)

Read Reviews (2)

contact list management

Read Reviews (13)

Read Reviews (49)

contacts history

Read Reviews (6)

Read Reviews (16)

engagement management

Read Reviews (11)

Read Reviews (59)

engaging and following up

Read Reviews (4)

Read Reviews (22)

sales document management

Read Reviews (10)

Read Reviews (5)

proposal & quote management

Read Reviews (5)

Read Reviews (5)

contract management

Read Reviews (4)

Read Reviews (0)

customer feedback management

Read Reviews (8)

Read Reviews (27)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (16)

social media management

Read Reviews (7)

Read Reviews (6)

social media analytics

Read Reviews (7)

Read Reviews (6)

generation of new leads

Read Reviews (7)

Read Reviews (1)

training & onboarding

Read Reviews (3)

Read Reviews (5)

workflow management

Read Reviews (1)

Read Reviews (17)

products & pricelist management

Read Reviews (1)

Read Reviews (2)

lead qualification: technographic

Read Reviews (0)

Read Reviews (14)

lead qualification

Read Reviews (0)

Read Reviews (14)

lead qualification: technographic

Read Reviews (0)

Read Reviews (14)

competitive intelligence

Read Reviews (0)

Read Reviews (7)

customise loyalty program

Read Reviews (0)

Read Reviews (6)

loyalty management

Read Reviews (0)

Read Reviews (6)

customise loyalty program

Read Reviews (0)

Read Reviews (6)

campaign analytics

Read Reviews (0)

Read Reviews (2)

campaign management

Read Reviews (0)

Read Reviews (6)

campaign analytics

Read Reviews (0)

Read Reviews (2)

knowledge management

Read Reviews (0)

Read Reviews (3)

distribution management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 3 more

  • Acquire customers

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve efficiency

  • Improve stakeholder relations

  • Launch new products

  • Grow market share

  • Improve internal communications

  • See 6 more

Top Channels

Channels Used

  • phone calls

  • chat

  • Skype

  • mobile

  • e-mail

  • offline

  • promotions

  • mobile app

  • events

  • trade shows

  • print media

  • newspaper

  • website

  • point of sale

  • social media

  • See 12 more

  • phone calls

  • chat

  • Skype

  • mobile

  • e-mail

  • offline

  • promotions

  • mobile app

  • events

  • trade shows

  • print media

  • newspaper

  • website

  • point of sale

  • social media

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting