ComputerTalk Overview
Omnichannel Contact Center Solutions by ComputerTalk modernizes organizations with business application integrations, AI, and analytics. All communication channels are efficiently managed.
Use Cases
Customers recommend Helpdesk Management, Engagement Management, Contact List Management, as the business use cases that they have been most satisfied with while using ComputerTalk.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using ComputerTalk.
ComputerTalk Use-Cases and Business Priorities: Customer Satisfaction Data
ComputerTalk works with different mediums / channels such as Phone Calls,
ComputerTalk's features include Recording, Personalization, Feedback Surveys, etc.
Reviews
"...ComputerTalk's ice_ contact center architecture helps organizations to manage phone, e-mail, Web chat, and voice messaging interactions to improve staff productivity, contact management, service levels, and overall business performance...." Peer review
ComputerTalk, Smiddle, Dialpad Ai Contact Center, Freshdesk Contact Center, CloudTalk, etc., all belong to a category of solutions that help Contact Center Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for ComputerTalk
Top Industries
- Computer Software
- Education
- Retail
Popular in
- Mid Market
- Small Business
ComputerTalk is popular in Computer Software, Education, and Retail and is widely used by Mid Market, and Small Business,
Comprehensive Insights on ComputerTalk Use Cases
How can ComputerTalk enhance your Helpdesk Management process?
How efficiently Does ComputerTalk manage your Engagement Management?
How can ComputerTalk enhance your Contact List Management process?
What benefits does ComputerTalk offer for Communication Management?
What benefits does ComputerTalk offer for Customer Feedback Management?
28+ more Business Use Cases
31 buyers and buying teams have used Cuspera to assess how well ComputerTalk solved their Contact Center Software needs. Cuspera uses 1545 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Contact Center Software needs.
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
Sports
|
Sports |
CASE STUDY Houston AstrosRead More |
|
Education
|
Education |
CASE STUDY Western Canada Lottery CorporationRead More |
|
Manufacturing
|
Manufacturing |
CASE STUDY MagnetekRead More |
Video
Enhance your customer experience with ComputerTalk
Frequently Asked Questions(FAQ)
for ComputerTalk
What is ComputerTalk used for?
What are the top features of ComputerTalk?
Who uses ComputerTalk?
What are ComputerTalk alternatives?
Where is ComputerTalk located?
Peers used ComputerTalk for helpdesk management and engagement management
ComputerTalk Competitors
ComputerTalk Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (169) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (8) |
| Analytics | Read Reviews (24) |
| Custom Reports | Read Reviews (169) |
Software Failure Risk Guidance
?for ComputerTalk
Overall Risk Meter
Top Failure Risks for ComputerTalk
ComputerTalk Profile
Company Name
ComputerTalk
Company Website
https://www.computer-talk.comHQ Location
150 Commerce Valley Drive West, Suite 800, Markham, Ontario L3T 7Z3, CA
Employees
51-100
Social
Financials
PRIVATE
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