Comparison Summary
This comparison report of Fluentstream UCaas vs. Five9 is based on a specific set of business needs and context. The comparison uses 7208 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Fluentstream UCaas and Five9
Fluentstream UCaas, and Five9 belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Fluentstream UCaas covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Five9 focuses on Helpdesk Management with Phone Calls, Engagement Management, Sales Call Management with Phone Calls, Contact List Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
More Than a Business Phone System. Your New Communications Solution.
Five9 | Leading Cloud Contact Center Platform for the Digital Enterprise
Age
2007
2001
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
32
74
Total Goals
(we found evidences for)
6
16
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve internal communications
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Launch new products
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
- See 3 more
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Increase sales & revenue
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Scale best practices
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Improve ROI
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Improve internal communications
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Enter new markets internationally or locally
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Improve consistency
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Improve visibility
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Launch new products
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Shorten ramp up time
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Improve stakeholder relations
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Improve digital and social presence
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Establish thought leadership
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Increase customer life time value
- See 13 more
Top Channels
Channels Used
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phone calls
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social media
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omnichannel
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e-mail
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video
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chat
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text SMS
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offline
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support groups
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mobile
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on premises
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games
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website
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user generated content
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blogs
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events
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trade shows
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causes and charity
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channel partners
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mass media
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promotions
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print media
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magazine
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point of sale
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mobile app
- See 22 more
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phone calls
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social media
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omnichannel
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e-mail
-
video
-
chat
-
text SMS
-
offline
-
support groups
-
mobile
-
on premises
-
games
-
website
-
user generated content
-
blogs
-
events
-
trade shows
-
causes and charity
-
channel partners
-
mass media
-
promotions
-
print media
-
magazine
-
point of sale
-
mobile app
- See 22 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
