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Fluentstream UCaas vs Google Voice: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Fluentstream UCaas low Failure Risk for Google Voice medium
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Comparison Summary

This comparison report of Fluentstream UCaas vs. Google Voice is based on a specific set of business needs and context. The comparison uses 3441 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fluentstream UCaas and Google Voice

Fluentstream UCaas belong to a category of solutions that help Contact Center Software, whereas Google Voice belong to a category of solutions that help Community Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fluentstream UCaas covers Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.

Google Voice focuses on Sales Call Management with Phone Calls, Conference Call Management with Offline, Communication Management with Text SMS, Helpdesk Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fluentstream UCaas

Focus area

Fluentstream UCaas is better than Google Voice for

Software Failure Risk

  • low

logo Google Voice

Focus area

Google Voice is better than Fluentstream UCaas for

Software Failure Risk

  • medium

About

More Than a Business Phone System. Your New Communications Solution.

Google Voice: Smart voice calling on all your devices

Age

2007

Financials

PRIVATE

SERIES A

Business Need

Total Processes
(we found evidences for)

32

56

Total Goals
(we found evidences for)

6

10

Top Processes

Evidences indicate better relative satisfaction

sales call management

Read Reviews (123)

Read Reviews (100)

call recording

Read Reviews (119)

Read Reviews (58)

call analytics

Read Reviews (2)

Read Reviews (0)

collaboration

Read Reviews (35)

Read Reviews (30)

helpdesk management

Read Reviews (32)

Read Reviews (42)

communication management

Read Reviews (18)

Read Reviews (54)

sending & publishing communications

Read Reviews (8)

Read Reviews (36)

tracking & monitoring communications

Read Reviews (7)

Read Reviews (0)

conference call management

Read Reviews (16)

Read Reviews (56)

contact list management

Read Reviews (13)

Read Reviews (16)

contacts history

Read Reviews (6)

Read Reviews (1)

engagement management

Read Reviews (11)

Read Reviews (17)

engaging and following up

Read Reviews (4)

Read Reviews (8)

sales document management

Read Reviews (10)

Read Reviews (9)

proposal & quote management

Read Reviews (5)

Read Reviews (1)

contract management

Read Reviews (4)

Read Reviews (1)

customer feedback management

Read Reviews (8)

Read Reviews (0)

social media management

Read Reviews (7)

Read Reviews (6)

social media analytics

Read Reviews (7)

Read Reviews (2)

generation of new leads

Read Reviews (7)

Read Reviews (0)

training & onboarding

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (1)

Read Reviews (4)

content management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

identify target customers

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 3 more

  • Acquire customers

  • Enter new markets internationally or locally

  • Enhance customer relationships

  • Improve internal communications

  • Grow market share

  • Improve digital and social presence

  • Launch new products

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • See 7 more

Top Channels

Channels Used

  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more

  • phone calls

  • text SMS

  • offline

  • mobile

  • events

  • trade shows

  • e-mail

  • mobile app

  • video

  • chat

  • social media

  • Skype

  • user generated content

  • blogs

  • website

  • on premises

  • review sites

  • Amazon

  • Facebook

  • games

  • display advertisement

  • print media

  • magazine

  • mass media

  • promotions

  • out of home

  • brochure

  • point of sale

  • television

  • Whatsapp

  • Slack

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting