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Fluid Topics vs Samsung SDS: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Fluid Topics vs. Samsung SDS is based on a specific set of business needs and context. The comparison uses 244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Fluid Topics and Samsung SDS

Fluid Topics belong to a category of solutions that help E-Commerce Software, whereas Samsung SDS belong to a category of solutions that help Marketing Data Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Fluid Topics covers Content Management, Sales Document Management, Helpdesk Management, Knowledge Management, etc.

Samsung SDS focuses on Channel Management with Offline, Content Management with Offline, Customer Feedback Management with Omnichannel, Engagement Management with Offline, etc.

"As a no-code cloud-based solution, Fluid Topics is very easy to use and maintain for our team. We can customize the front-end but also business functionalities with full autonomy, and have a low dependency on IT support. " - Katy G

"Our customers introduced SCM SaaS through the Samsung Cloud Platform to boost operational efficiency and as a result they now have a competitive edge and are able to meet the changing needs of the business sector. " - Global Manufacturer

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Fluid Topics

Focus area

Software Failure Risk

  • medium

logo Samsung SDS

Focus area

Software Failure Risk

  • medium

About

Fluid Topics - Content delivery Platform for Self Service Portal

Leader of Data and Computing Technology

Financials

NA

Business Need

Total Processes
(we found evidences for)

19

23

Total Goals
(we found evidences for)

3

2

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


content management


sales document management

proposal & quote management


knowledge management


customer feedback management

measuring customer satisfaction


communication management

sending & publishing communications


channel management


engaging and following up


engagement management

engaging and following up


personalized marketing


social media analytics


social media management

social media analytics



Top Goals

Goals Achieved

  • Improve ROI

  • Enter new markets internationally or locally

  • Acquire customers

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • offline

  • point of sale

  • omnichannel

  • mobile

  • See 1 more
  • offline

  • point of sale

  • omnichannel

  • mobile

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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No Data

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting