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Follow Up Boss vs CiviCRM: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Follow Up Boss vs. CiviCRM is based on a specific set of business needs and context. The comparison uses 2981 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Follow Up Boss and CiviCRM

Follow Up Boss, CiviCRM, Lasso CRM, Zurple, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Follow Up Boss covers Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.

CiviCRM focuses on Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

"Using calling lists, I can make 40 phone calls in 15 minutes. It's a thing of beauty. " - Ryan Fitzgerald

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Follow Up Boss

Focus area

Follow Up Boss is better than CiviCRM for

Software Failure Risk

  • low

logo CiviCRM

Focus area

CiviCRM is better than Follow Up Boss for

Software Failure Risk

  • medium

About

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Open source CRM software for nonprofits

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

49

Total Goals
(we found evidences for)

7

4

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


generation of new leads



communication management

tracking & monitoring communications

sending & publishing communications




contact list management



sales call management


conversion management





workflow management




helpdesk management


lead qualification

lead qualification: technographic

lead qualification: behavioural



training & onboarding


relationship management


social media management

social media analytics

scheduling post to social media


follower management



sales document management

contract management

proposal & quote management



motivation management



discount management


promotion management


campaign management

campaign monitoring


courses & assessment


content management


membership management



customer case management


community building




subscription management


advocacy management



Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • See 4 more
  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more

Top Channels

Channels Used

  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more
  • offline

  • causes and charity

  • e-mail

  • newsletter

  • promotions

  • website

  • phone calls

  • user generated content

  • blogs

  • point of sale

  • mobile

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • video

  • mobile app

  • See 15 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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high

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting