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Follow Up Boss vs Commence: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Follow Up Boss vs. Commence is based on a specific set of business needs and context. The comparison uses 3131 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Follow Up Boss and Commence

Follow Up Boss, Commence, Lasso CRM, Zurple, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Follow Up Boss covers Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.

Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

"We’ve had Follow Up Boss since day one. We’re in all of Florida so we can’t do a round robin. We need to distribute by zip code and Follow Up Boss makes that easy. " - Robert Slack

"Commence, is the most user friendly, logical and pretty system that I have ever used. Like an i-pod, Commence was intuitive in its operation. I will stop ranting now, but I just wanted to let you know how bloody fabulous Commence is. " - Tony Line

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Follow Up Boss

Focus area

Follow Up Boss is better than Commence for

Software Failure Risk

  • low

logo Commence

Focus area

Commence is better than Follow Up Boss for

Software Failure Risk

  • low

About

Real Estate CRM and Lead Management Software to deliver an incredible customer experience

Customer Relationship Management (CRM) Software

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

54

69

Total Goals
(we found evidences for)

7

15

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


generation of new leads



communication management

tracking & monitoring communications

sending & publishing communications




contact list management



sales call management


conversion management





workflow management




helpdesk management


lead qualification

lead qualification: technographic

lead qualification: behavioural



training & onboarding


relationship management


social media management

social media analytics

scheduling post to social media


follower management



sales document management

contract management

proposal & quote management



motivation management



discount management


promotion management


campaign management



opportunity management




measuring customer satisfaction


customer feedback management

measuring customer satisfaction


customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


knowledge management


products & pricelist management


pipeline management


segmentation and targeting


calendar management




lifetime value management


competitive intelligence


customer case management


personalized marketing


account management


social media marketing


business development


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Scale best practices

  • Improve brand engagement

  • See 4 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more
  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting