Comparison Summary
This comparison report of Follow Up Boss vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 1945 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Follow Up Boss and Zendesk Sunshine
Follow Up Boss, Zendesk Sunshine, Lasso CRM, Zurple, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Follow Up Boss covers Engagement Management, Generation Of New Leads with E-Mail, Lead Engagement, Collaboration with Phone Calls, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"I was absolutely wowed by the skill set of the implementation team at Follow Up Boss. Out of the 10+ people I’ve dealt with in redoing our website and switching our CRM, the team at Follow Up Boss made everything VERY easy for me learn. They helped ...me navigate through some more advanced functionality - we moved at a good speed and I felt like I was their only client. " - Matt Talbot
"Zendesk is a platform that's really enabling us to focus on our customers. " - Daniel Santrella
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Real Estate CRM and Lead Management Software to deliver an incredible customer experience
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2007
Financials
NA
IPO
Business Need
Total Processes
(we found evidences for)
54
29
Total Goals
(we found evidences for)
7
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve brand engagement
- See 4 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
