Comparison Summary
This comparison report of Forsta (formerly Confirmit) vs. Listen360 Customer Engagement Platform is based on a specific set of business needs and context. The comparison uses 7771 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Forsta (formerly Confirmit) and Listen360 Customer Engagement Platform
Forsta (formerly Confirmit), Listen360 Customer Engagement Platform, Qualtrics Customer Experience, Voxco, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Forsta (formerly Confirmit) covers Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.
Listen360 Customer Engagement Platform focuses on Engaging Conversational Surveys with Chat, Collecting Feedback with Website, Sales Document Management with Offline, Communication Management with Website, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Forsta (formerly Confirmit)
Focus area
Forsta (formerly Confirmit) is better than Listen360 Customer Engagement Platform for
Software Failure Risk
Listen360 Customer Engagement Platform
Focus area
Listen360 Customer Engagement Platform is better than Forsta (formerly Confirmit) for
Software Failure Risk
About
Leading insight tools to boost your business
Customer feedback tool to make products and services more meaningful to the customers you serve.
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
52
46
Total Goals
(we found evidences for)
13
12
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Acquire customers
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Enter new markets internationally or locally
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Improve ROI
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Scale best practices
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Increase sales & revenue
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Grow market share
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Improve efficiency
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Manage risk
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Improve visibility
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Improve stakeholder relations
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Increase customer life time value
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Launch new products
- See 10 more
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Enhance customer relationships
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Improve efficiency
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Acquire customers
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Manage risk
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Improve digital and social presence
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Enter new markets internationally or locally
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Improve consistency
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Build brand awareness
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Scale best practices
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Increase sales & revenue
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Improve brand engagement
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Improve internal communications
- See 9 more
Top Channels
Channels Used
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phone calls
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website
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e-mail
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chat
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social media
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user generated content
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blogs
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offline
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point of sale
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on premises
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promotions
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Facebook
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mass media
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radio
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Facebook page
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games
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review sites
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video
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Twitter
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Yelp
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events
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trade shows
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LinkedIn
- See 20 more
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phone calls
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website
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e-mail
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chat
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social media
-
user generated content
-
blogs
-
offline
-
point of sale
-
on premises
-
promotions
-
Facebook
-
mass media
-
radio
-
Facebook page
-
games
-
review sites
-
video
-
Twitter
-
Yelp
-
events
-
trade shows
-
LinkedIn
- See 20 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
