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Forsta (formerly Confirmit) vs SurveyMethods: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Forsta (formerly Confirmit) vs. SurveyMethods is based on a specific set of business needs and context. The comparison uses 2211 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Forsta (formerly Confirmit) and SurveyMethods

Forsta (formerly Confirmit), SurveyMethods, Qualtrics Customer Experience, Voxco, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Forsta (formerly Confirmit) covers Market Research, Collecting Feedback with Promotions, Engaging Conversational Surveys with Mobile, Campaign Management, etc.

SurveyMethods focuses on Customer Feedback Management with Newsletter, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Forsta (formerly Confirmit)

Focus area

Forsta (formerly Confirmit) is better than SurveyMethods for

Software Failure Risk

  • low

logo SurveyMethods

Focus area

SurveyMethods is better than Forsta (formerly Confirmit) for

Software Failure Risk

  • low

About

Leading insight tools to boost your business

SurveyMethods | Online Survey Software | Data Analysis ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

52

33

Total Goals
(we found evidences for)

13

8

Top Processes

Evidences indicate better relative satisfaction



customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


campaign management

campaign analytics


social media management

social media analytics

engaging on social media

scheduling post to social media



communication management

tracking & monitoring communications

sending & publishing communications


training & onboarding


helpdesk management


generation of new leads





rating and review management


lifetime value management



courses & assessment

create learning path




products & pricelist management




customer case management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Improve ROI

  • Scale best practices

  • Increase sales & revenue

  • Grow market share

  • Improve efficiency

  • Manage risk

  • Improve visibility

  • Improve stakeholder relations

  • Increase customer life time value

  • Launch new products

  • See 10 more
  • Improve internal communications

  • Scale best practices

  • Launch new products

  • Enhance customer relationships

  • Improve brand engagement

  • Build brand awareness

  • Increase sales & revenue

  • Acquire customers

  • See 5 more

Top Channels

Channels Used

  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more
  • newsletter

  • e-mail

  • social media

  • phone calls

  • website

  • Facebook

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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Business Setting