Comparison Summary
Freshdesk Contact Center: Freshdesk Contact Center offers a customizable cloud PBX system that eliminates the need for phone hardware. It features advanced routing, voice bots, and integrates with leading CRM tools.
Aircall.io: Aircall is a cloud-based business phone platform trusted by teams globally. It integrates seamlessly with CRM and helpdesk software in minutes.
Freshdesk Contact Center and Aircall.io: Customer Satisfaction Data
Most deployed common Use Cases for Freshdesk Contact Center and Aircall.io
How does Freshdesk Contact Center and Aircall.io address your Helpdesk Management Challenges?
"...Basically, I am working as a customer support for calling center, and I found that this app is useful and convenient for me to use and have the inbound and outbound calls with customers...." Peer review by Hue P., Customer Support Specialist, Computer & Network Security
"...And most of all: the staff is very nice, customer support helpful and quick...." Peer review by max b., Information Technology and Services
What Are the key features of Freshdesk Contact Center and Aircall.io for Engagement Management?
What Are the key features of Freshdesk Contact Center and Aircall.io for Communication Management?
Why is Freshdesk Contact Center and Aircall.io the best choice for Contact List Management?
About
Contact Center software on the cloud · Integrate with phone and chat
Aircall | Cloud Call Center Software & Business Phone System
Age
2010
Financials
SERIES H
SERIES B
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
