Guiding you to choose between freshdesk vs. Re:amaze: 2024

"...Overall I think this is a good place to start for a call center and supporting software. ...." Peer review by Mike F., VP Sales, Computer Software

"...we needed a help desk solution that would allow deep integration with our website and that was accessible to our staff - all of whom are constantly travelling and/or remote/work from home...." Peer review by Darren V, Founder & Head Elf, Marketing and Advertising

"...We now have everything all in one platform which has improved service levels, customer experience, internal communication and customer satisfaction...." Peer review by Jonathan B., Internet

"...That includes things like - Chat - Email support - Social media support - Customer satisfaction surveys - FAQ - Proactive customer engagement Pricing is fair and policies are just great...." Peer review by Winston Han, Education

"...It helps to provide a coordinated response to customer questions, general feedback, endorsements, and queries for product information...." Peer review by Project Manager in Product Management

"...client accessibility for support and engagement...." Peer review by Anthony L, IT Administrator / Data Protection officer , Computer & Network Security

"...Ticketing features, Reports, Knowledge Base articles publish are some of the prime features...." Peer review by Prabhu N., Support Lead Engineer, Information Technology and Services

"...It's great because it keeps track of all emails and requests and any other issues that occurred!..." Peer review by LAUREN MAGGI

"...The ability to view the workflow live and the great visibility that the reporting provides...." Peer review by Shmuel H, Support Engineer

"...Collaborate with teammates using assignments, notes, and shared views...." Customer service, live chat, and helpdesk solutions for online businesses.