Re:amaze Overview

Re:amaze offers intuitive customer support software for online businesses. Customers can be supported, engaged, and converted through chat, social, SMS, FAQ, and email on a single platform.

Use Cases

Customers recommend Customer Feedback Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Re:amaze.

Other use cases:

  • Helpdesk Management
  • Collaboration
  • Communication Management
  • Contact List Management
  • Knowledge Management
  • Social Media Management
  • Call Recording
See all use cases See less use cases

Business Priorities

Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Re:amaze.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Launch New Products
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Re:amaze Use-Cases and Business Priorities: Customer Satisfaction Data

Re:amaze works with different mediums / channels such as Social Media. E-Mail. and Chat.

Re:amaze's features include Feedback Surveys, Templates, Alerts: Popups & Notifications, etc. and Re:amaze support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Re:amaze analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff." - Davis

Re:amaze, Deskero Helpdesk, Kustomer, Slaask, NABD, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Re:amaze

Top Industries

  • Education
  • Marketing and Advertising
  • Internet

Popular in

  • Small Business
  • Enterprise
  • Mid Market

Re:amaze is popular in Education, Marketing And Advertising, and Internet and is widely used by Small Business, Enterprise, and Mid Market.

Comprehensive Insights on Re:amaze Use Cases

How does Re:amaze facilitate Customer Feedback Management?

What makes Re:amaze ideal for Engagement Management?

How can Re:amaze enhance your Workflow Management process?

How does Re:amaze facilitate Helpdesk Management?

How can Re:amaze optimize your Collaboration Workflow?

26+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Re:amaze solved their Help Desk needs. Cuspera uses 1586 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Re:amaze testimonial

Davis

Printful

We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis
Re:amaze testimonial

Jeff N

Co-Founder and CMO

BuiltBar

The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N
Re:amaze testimonial

Olga

Animatron

What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga
CUSTOMERS TESTIMONIALS
Re:amaze testimonial

Davis

Printful

We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis
Re:amaze testimonial

Jeff N

Co-Founder and CMO

BuiltBar

The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N
Re:amaze testimonial

Olga

Animatron

What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga

Case Studies

COMPANY INDUSTRY CASE STUDIES
Re:amaze case study
Education
Education
CASE STUDY NRSNG

NRSNG reduced customer support response times by 50% using Re:amaze.

Read More
Re:amaze case study
Education
Education
CASE STUDY NRSNG

NRSNG reduced customer support response times by 50% using Re:amaze.

Read More

Video

What is Re:amaze?

Video Thumbnail

Frequently Asked Questions(FAQ)

for Re:amaze

What is Re:amaze used for?

Re:amaze is a Help Desk Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Customer Feedback Management, Engagement Management and Workflow Management .

What are the top features of Re:amaze?

Feedback surveys, Templates and Alerts: popups & Notifications are some of the top features of Re:amaze.

Who uses Re:amaze?

Re:amaze is used by Education, Marketing And Advertising and Internet among other industries.

What are Re:amaze alternatives?

Deskero Helpdesk, Kustomer, Slaask and NABD are popular alternatives for Re:amaze.

Where is Re:amaze located?

Re:amaze is headquartered at 920 Saratoga Ave, San Jose, CA 95129, US.
lightning

Peers used Re:amaze for customer feedback management and engagement management

Re:amaze Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.30/5 ★

Read Reviews (152)
Analytics

4.26/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.30/5 ★

Read Reviews (152)
Analytics

4.26/5 ★

Read Reviews (15)

Software Failure Risk Guidance

?

for Re:amaze

Overall Risk Meter

Low Medium High

Top Failure Risks for Re:amaze

Re:amaze Profile

Company Name

Re:amaze

Company Website

https://www.reamaze.com/

HQ Location

920 Saratoga Ave, San Jose, CA 95129, US

Employees

11-50

Social

Financials

SEED