Comparison Summary
This comparison report of Freshsales vs. Blackbaud eTapestry is based on a specific set of business needs and context. The comparison uses 11186 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Freshsales and Blackbaud eTapestry
Freshsales, Blackbaud eTapestry, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.
Blackbaud eTapestry focuses on Helpdesk Management with Phone Calls, Engagement Management with Offline, Communication Management with E-Mail, Training & Onboarding with Video, etc.
"We didn't really know all the features we needed until we discovered Freshsales. So many new and beneficial features like email tracking, and lead scoring (which was entirely new and fascinating). The bulk editing within the application itself is a ...huge time-saver for our campaigns. " - Allison Sanka
"Our new case statement is a living, breathing document that helps us communicate the heart of our mission, backs it up with data, and shares our future. " - Natalie Fortunato
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Blackbaud eTapestry | Nonprofits with simple cloud fundraising and supporter management for growing organizations.
Age
2010
1981
Financials
SERIES H
IPO
Business Need
Total Processes
(we found evidences for)
107
55
Total Goals
(we found evidences for)
13
9
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve ROI
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Improve visibility
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Scale best practices
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Enter new markets internationally or locally
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Improve stakeholder relations
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Grow market share
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Launch new products
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Shorten ramp up time
- See 10 more
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Scale best practices
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Improve digital and social presence
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Improve ROI
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Increase customer life time value
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Increase sales & revenue
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Grow market share
- See 6 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
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print media
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magazine
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promotions
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chat
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point of sale
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omnichannel
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Slack
- See 11 more
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e-mail
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offline
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causes and charity
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phone calls
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social media
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website
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video
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print media
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magazine
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promotions
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chat
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point of sale
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omnichannel
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Slack
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
