Comparison Summary
This comparison report of Freshsales vs. Blackbaud Luminate Online is based on a specific set of business needs and context. The comparison uses 10938 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Freshsales and Blackbaud Luminate Online
Freshsales, Blackbaud Luminate Online, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.
Blackbaud Luminate Online focuses on Communication Management with E-Mail, Engagement Management with Offline, Event Management with Offline, Campaign Management with E-Mail, etc.
"As a new startup, I was looking for a modern, full featured sales CRM that was affordable and easy to use. I also wanted it to be able to do some marketing automation. I wanted something that was a mix of SalesForce and Hubspot, but for smaller play...ers like myself who don't have an enterprise budget. I found that with Freshsales. " - Michael Caldwell
"Children’s Discovery Museum of San Jose will continue to offer a rich environment where children learn in their own hands-on and minds-on ways with one another—a respite from the distance learning and isolation of the past year. " - Cheryl Blumenthal
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Blackbaud Luminate Online
Focus area
Blackbaud Luminate Online is better than Freshsales for
Software Failure Risk
About
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Blackbaud Luminate Online | Comprehensive Cloud Solution for Engaging Your Constituents
Age
2010
1981
Financials
SERIES H
IPO
Business Need
Total Processes
(we found evidences for)
107
61
Total Goals
(we found evidences for)
13
10
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve ROI
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Improve visibility
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Scale best practices
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Enter new markets internationally or locally
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Improve stakeholder relations
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Grow market share
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Launch new products
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Shorten ramp up time
- See 10 more
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Acquire customers
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Enhance customer relationships
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Increase customer life time value
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Improve stakeholder relations
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Improve internal communications
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Launch new products
- See 7 more
Top Channels
Channels Used
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e-mail
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offline
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causes and charity
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website
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social media
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mobile
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promotions
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point of sale
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newsletter
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trade shows
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on premises
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Instagram
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Facebook
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mobile app
- See 11 more
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e-mail
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offline
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causes and charity
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website
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social media
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mobile
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promotions
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point of sale
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newsletter
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trade shows
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on premises
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Instagram
-
Facebook
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mobile app
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
