Overview: Freshsales and Bloomerang as CRM Category solutions.

Freshsales and Bloomerang, both CRM solutions, cater to distinct business needs. Freshsales excels in large enterprises and tech industries, offering robust integration and extensive communication management ideal for scaling sales operations. Bloomerang suits non-profits and education, focusing on engagement and campaign management with training support, perfect for organizations aiming to enhance social presence. Choose Freshsales for tech-driven sales and revenue focus, while Bloomerang shines in nonprofit sector optimization.

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

Bloomerang: Bloomerang is a comprehensive donor management and fundraising software designed for nonprofits. It helps to acquire, retain, and engage donors effectively.

Freshsales and Bloomerang: Best Use cases based on the customer satisfaction data

Key Capabilities Supported

Freshsales facilitates engagement and communication management with significant emphasis on lead management and workflow integration. read more →

Bloomerang focuses on engagement management and offers a strong foothold in campaign and social media management. read more →

Business Goals

Freshsales aids in increasing sales and revenue while emphasizing customer acquisition and relationship enhancement. read more →

Bloomerang helps users scale best practices and improve their social and digital presence. read more →

Core Features

Freshsales boasts custom reports, extensive data integration, and has AI-powered analytics to cater to technology-centric users. read more →

Bloomerang stands out with custom reports, comprehensive training, and a focus on data import ease. read more →

Vendor Support

Freshsales offers around-the-clock support via phone, email, and chat, meeting the needs for dependable vendor interaction. read more →

Bloomerang provides robust training and onboarding support with constant availability for users requiring guidance. read more →

Segments and Industries

Freshsales is predominantly utilized by large enterprises in tech-related industries including software and advertising. read more →

Bloomerang is widely used in non-profit and educational sectors, highlighting its alignment with public service needs. read more →

Operational Alignment

Freshsales integrates effectively into workflows of large tech enterprises, optimizing sales-driven tasks and communication. read more →

Bloomerang fits well into non-profit operations, aiding in campaign management and boosting social engagement efforts. read more →

Applying your context and needs changes the comparison

Failure Risk Guidance?

Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

Low
Medium
High

Ease of migration

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Data

Data Export

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Data Import

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Support

Phone Support

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Email Support

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Chat Support

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24/7 Support

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Others

Analytics

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Custom Reports

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AI Powered

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Most deployed common Use Cases for Freshsales and Bloomerang

How efficiently Does Freshsales and Bloomerang manage your Engagement Management?

Freshsales and Bloomerang both help track customer engagement, but they differ in their focus. Freshsales allows users to track website and app engagement, schedule follow-up emails, and assign tasks for engagement management. Bloomerang focuses on fundraising and donation engagement, providing tools for email marketing, event management, and donor interaction logging. Freshsales' web-to-lead form feature requires the most expensive plan, while Bloomerang's engagement meter lacks a clear formula for interpretation.

"...A central location to register all my leads, set them on a funnel email campaign, and ability to set reminders to follow up...." Peer review by Mitchell F, Owner/Marketing Director, Marketing and Advertising

"...Bloomerang has the best customer service Every interaction I have had with the Bloomerang team has been wonderful...." Peer review by Administrator

How efficiently Does Freshsales and Bloomerang manage your Communication Management?

Both Freshsales and Bloomerang allow users to send personalized emails and track their engagement. Freshsales focuses on tracking calls and email activity, while Bloomerang emphasizes donor communication and reporting. Freshsales offers email tracking, while Bloomerang lacks the ability to track bounced emails. However, neither tool has the ability to send messages through platforms like Facebook.

"...All in one CRM which covers email management and tracking and provides a calling system inside the CRM!...." Peer review by Anonymous Reviewer

"...Email tracking has also been great to see how many people open our emails, what emails bounce, etc...." Peer review by Rachel D, Development Coordinator