Comparison Summary
This comparison report of Freshsales vs. Commence is based on a specific set of business needs and context. The comparison uses 9872 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Freshsales and Commence
Freshsales, Commence, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.
Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.
"With Freshsales, the interface is straightforward, we get deeper visibility into our sales pipeline and we’re able to generate powerful reports—in one hassle-free package. " - Antonio Palanca
"We have found Commence to be remarkably stable and the company has offered excellent support. I consider the product an ideal information management tool. " - Bryan Kiehl
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure
Customer Relationship Management (CRM) Software
Age
2010
Financials
SERIES H
PRIVATE
Business Need
Total Processes
(we found evidences for)
107
69
Total Goals
(we found evidences for)
13
15
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Improve internal communications
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Improve ROI
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Improve visibility
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Scale best practices
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Enter new markets internationally or locally
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Improve stakeholder relations
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Grow market share
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Launch new products
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Shorten ramp up time
- See 10 more
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Enhance customer relationships
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Acquire customers
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Improve internal communications
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Increase sales & revenue
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Improve stakeholder relations
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Improve efficiency
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Launch new products
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Scale best practices
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Build brand awareness
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Improve brand engagement
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Improve ROI
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Improve consistency
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Grow market share
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Increase customer life time value
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Enter new markets internationally or locally
- See 12 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
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phone calls
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e-mail
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social media
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offline
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point of sale
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website
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user generated content
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blogs
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
