Comparison Summary

Freshsales: Freshsales is AI-powered sales CRM software designed to build sales pipelines and close deals effortlessly. It's free for up to 3 users.

Salesforce CRM: Salesforce is a unified Customer Relationship Management (CRM) platform. It helps businesses manage customer relationships and streamline processes.

logo Freshsales

Focus area

Freshsales is better than Salesforce CRM for

Software Failure Risk

  • medium

logo Salesforce CRM

Focus area

Salesforce CRM is better than Freshsales for

Software Failure Risk

  • medium

Freshsales and Salesforce CRM: Customer Satisfaction Data

Most deployed common Use Cases for Freshsales and Salesforce CRM

What makes Freshsales and Salesforce CRM ideal for Engagement Management?

Freshsales and Salesforce CRM both provide tools for tracking customer interactions and scheduling follow-up actions. Freshsales focuses on lead scoring and email engagement, allowing users to track customer activity and prioritize follow-ups. Salesforce CRM emphasizes collaboration, analytics, and customizability, enabling users to analyze customer behavior and manage interactions across the organization. However, Freshsales has limitations in segmentation and requires a premium plan for web-to-lead forms, while Salesforce CRM can be expensive and requires additional products for digital follow-up.
"...It is also really easy to keep track of your customers progress by using the tasks and follow ups sections...." Peer review by Jared F, Business Development Manager, Mechanical or Industrial Engineering
"...We are using it to store all of our customers data and to record interactions with customers...." Peer review by Account Manager in Sales

How can Freshsales and Salesforce CRM optimize your Communication Management Workflow?

What makes Freshsales and Salesforce CRM ideal for Contact List Management?


Freshsales in Action: Unique Use Cases

What makes Freshsales ideal for Workflow Management?

Why is Freshsales the best choice for Lead Management?


Salesforce CRM in Action: Unique Use Cases

What Are the key features of Salesforce CRM for Sales Document Management?

How efficiently Does Salesforce CRM manage your Lead Tracking?

About

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Salesforce CRM | Customer Relationship Management solution that brings companies and customers together

Age

2010

1999

Financials

SERIES H

IPO

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting