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Freshsales vs Salesloft: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Freshsales vs. Salesloft is based on a specific set of business needs and context. The comparison uses 26468 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Freshsales and Salesloft

Freshsales, Pipeline CRM, Agile CRM, etc., belong to a category of solutions that help CRM, whereas Salesloft, Outreach, Vanillasoft Inside Sales CRM, etc., belong to a category of solutions that help Sales Engagement. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Freshsales covers Engagement Management with E-Mail, Communication Management with E-Mail, Workflow Management with E-Mail, Lead Management with E-Mail, etc.

Salesloft focuses on Engagement Management with E-Mail, Communication Management with E-Mail, Sales Call Management with Phone Calls, Coaching with Phone Calls, etc.

"Sales Sequences is perfect for inbound and outbound sales emails. We have the flexibility to choose between Classic or Smart Sequence. With Sales Sequences, and website and in-app tracking integrated, Freshsales doubles as a powerful CRM and marketi...ng software. " - Juan Quirós Carmona

"Finding the right people in our target accounts, and then knowing precisely what to say when we reach them so we connect with them that's where the LinkedIn Sales Navigator integration with SalesLoft wins for us. " - Kyle Norton

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Freshsales

Focus area

Freshsales is better than Salesloft for

Software Failure Risk

  • medium

logo Salesloft

Focus area

Salesloft is better than Freshsales for

Software Failure Risk

  • medium

About

AI-based sales CRM to Improve engagement and nurture existing customers, drive leads to closure

Sales Engagement platform for creating better buying experiences and closing more revenue.

Age

2010

2011

Financials

SERIES H

SERIES D

Business Need

Total Processes
(we found evidences for)

107

118

Total Goals
(we found evidences for)

13

19

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


communication management

tracking & monitoring communications

sending & publishing communications




contact list management

creating contact list




generation of new leads


sales call management

meeting management



conversion management


lead qualification: demographic

lead qualification: behavioural

lead qualification: technographic

lead qualification: firmographic


training & onboarding


pipeline management


campaign management

campaign monitoring

campaign analytics






sales document management

proposal & quote management

contract management


promotion management


discount management



social media management

social media analytics

managing social media account


relationship management


business development



customer feedback management

measuring customer satisfaction

measuring net promoter score



products & pricelist management


follower management



performance management








customer case management


segmentation and targeting


relationship marketing



knowledge management


rating and review management



competitive intelligence




lifetime value management


opportunity management


revenue cycle management


sales review & feedback


loyalty management

identify target customers



content management


database marketing



conference call management


touchpoint management



calendar management


billing and invoice management



motivation management


channel management





personalized marketing


community building


outbound marketing


trade show marketing


sales quota management





Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve ROI

  • Improve visibility

  • Scale best practices

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Launch new products

  • Shorten ramp up time

  • See 10 more
  • Acquire customers

  • Increase sales & revenue

  • Scale best practices

  • Enhance customer relationships

  • Improve ROI

  • Establish thought leadership

  • Enter new markets internationally or locally

  • Improve efficiency

  • Shorten ramp up time

  • Improve internal communications

  • Build brand awareness

  • Launch new products

  • Grow market share

  • Improve visibility

  • Improve consistency

  • Improve stakeholder relations

  • Improve brand engagement

  • Manage risk

  • Improve navigation

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • social media

  • LinkedIn

  • offline

  • video

  • website

  • point of sale

  • games

  • events

  • trade shows

  • on premises

  • mobile

  • user generated content

  • blogs

  • promotions

  • mobile app

  • omnichannel

  • channel partners

  • review sites

  • text SMS

  • Facebook

  • Twitter

  • chat

  • Amazon

  • movies

  • G2crowd

  • Glassdoor

  • Slack

  • print media

  • magazine

  • See 28 more
  • e-mail

  • phone calls

  • social media

  • LinkedIn

  • offline

  • video

  • website

  • point of sale

  • games

  • events

  • trade shows

  • on premises

  • mobile

  • user generated content

  • blogs

  • promotions

  • mobile app

  • omnichannel

  • channel partners

  • review sites

  • text SMS

  • Facebook

  • Twitter

  • chat

  • Amazon

  • movies

  • G2crowd

  • Glassdoor

  • Slack

  • print media

  • magazine

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting