Comparison Summary

Freshservice: Freshservice offers AI-powered IT service management that is both intelligent and easy to use. Designed for enterprise-level operations, it minimizes complexity.

ConnectWise Manage: ConnectWise-Manage offers MSPs powerful PSA software with integrated help desk, sales, marketing, and billing tools. A free trial is available to maximize revenue predictability.

logo Freshservice

Focus area

Freshservice is better than ConnectWise Manage for

Software Failure Risk

  • medium

logo ConnectWise Manage

Focus area

ConnectWise Manage is better than Freshservice for

Software Failure Risk

  • medium

Freshservice and ConnectWise Manage: Customer Satisfaction Data

Most deployed common Use Cases for Freshservice and ConnectWise Manage

How does Freshservice and ConnectWise Manage facilitate Helpdesk Management?

How can Freshservice and ConnectWise Manage enhance your Workflow Management process?

How can Freshservice and ConnectWise Manage optimize your Engagement Management Workflow?


Freshservice in Action: Unique Use Cases

How does Freshservice address your Knowledge Management Challenges?

What makes Freshservice ideal for Customer Feedback Management?


ConnectWise Manage in Action: Unique Use Cases

How does ConnectWise Manage facilitate Sales Document Management?

What benefits does ConnectWise Manage offer for Contact List Management?

About

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

Business Management Software | ConnectWise Manage Business ...

Age

2010

1982

Financials

SERIES H

M&A

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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medium

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Business Setting