Comparison Summary

Freshservice: Freshservice offers AI-powered IT service management that is both intelligent and easy to use. Designed for enterprise-level operations, it minimizes complexity.

LiveAgent: LiveAgent offers simple customer support software for teams. Great customer service is achieved with better help desk tools, and setup takes just 5 minutes.

logo Freshservice

Focus area

Freshservice is better than LiveAgent for

Software Failure Risk

  • medium

logo LiveAgent

Focus area

LiveAgent is better than Freshservice for

Software Failure Risk

  • medium

Freshservice and LiveAgent: Customer Satisfaction Data

Most deployed common Use Cases for Freshservice and LiveAgent

How can Freshservice and LiveAgent optimize your Helpdesk Management Workflow?

Why is Freshservice and LiveAgent the best choice for Knowledge Management?

What makes Freshservice and LiveAgent ideal for Engagement Management?


Freshservice in Action: Unique Use Cases

What benefits does Freshservice offer for Workflow Management?

What Are the key features of Freshservice for Customer Feedback Management?


LiveAgent in Action: Unique Use Cases

How can LiveAgent optimize your Contact List Management Workflow?

How efficiently Does LiveAgent manage your Communication Management?

About

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

LiveAgent: Help Desk & Live Chat Software

Age

2010

Financials

SERIES H

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

high

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting